McDonald's

3.6
2413 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1304 Canyon Rd, Ellensburg, WA
98926, United States

Hours

Reviews

3.6
2,413 reviews
5 stars
883
4 stars
567
3 stars
470
2 stars
177
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted fast service, especially in the drive-thru, but also reported instances of slow service and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the food while others complained about cold or poorly prepared items.

Cleanliness

Concerns about cleanliness were raised, particularly regarding dirty tables and overflowing trash, although some praised the cleanliness of restrooms.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Pricing Issues

Several customers expressed dissatisfaction with pricing, feeling that the value for money had declined.
  • GT
    Greg Tucknies
    Nov 17, 2025
    3.0
    Service was slow we ordered fish sandwiches and they had very little tartar sauce on them and fries were cold, I suspect they were ones taken back from another table as I seen them take two orders of fries back and then they brought them out a new order and said these just came out of the fryer, just a guess but seemed to fit. The tables were not cleaned up had to find a clean table to sit at. Their prices have continued to rise not making it the bargain it once was ... Also not happy with the app as you can only order one of the specials not two if you both want the same one so the bargain price isn't there. We are going less and less to McDonald's these days. They still have the best fish sandwich though and fries when they're hot ...
  • JP
    Justin Pillow
    Nov 15, 2025
    1.0
    Service in the morning is slow!!! I'm the only customer in the store?? What's the problem 15 minute wait???
  • JJ
    Johnny Johnson
    Nov 14, 2025
    5.0
    Good food but I heard alot of horror stories about working there. That explains the were hiring sign
  • NM
    Nancy Mackley
    Nov 13, 2025
    3.0
    We ordered inside to go. We took advantage of coupons and deals. The food was ready pretty fast, but didn't taste fresh or was very hot.
  • NT
    N T
    Nov 10, 2025
    3.0
    As far as fast food place, like most its a hit or miss. Like a week ago i met a friend there so our kids could play in playland and we grab a bite to eat. On the app when i ordered i said want extra fry not the apple slices in the kids meal. I also got myself a cheeseburger. My cheeseburger had no cheese and my kids kids meal had the apple slices not the extra fries. So i took it back up and told them the girl put something in on the computer, they bring me a replacement cheeseburger but not another kids fry for the kids meal so i had to go back to the counter again, since the girl took the apple slices before. Either way i should get an extra fry or apple slices. I opted for apple slices cuz i didnt want to deal with them again plus my kid already ate their fries and cheeseburger. The other day i went through the drivethru, got begal breakfast sandwich and hashbrown. No issues. Tonight i went through to give the rootbeer float a try. Very disappointing. I had my reservations when i saw the photo in the app but ordered it anyway. I dont think its the employee being stingy or anything, i think its how mcds says to make them. And its horrible. It takes me about 2 mins to get home from mcd. When i did i took out a teaspoon and it was 2 bits of ice cream. The rest rootbeer. That is not what i think of when i think rootbeer float. Horrible. You're better off getting a plain sunday and small rootbeer. I ended up just dumping the rest after eating the 2 bites of ice cream cuz it just wasn't what i was thinking and wanted and just didn't taste good.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1304 Canyon Rd, Ellensburg?

McDonald's is open daily with hours typically from 5:00 AM to 1:00 AM on weekdays, extended to 4:00 AM on Fridays, and open 24 hours on Saturdays.

Is McDonald's at this location open for delivery all day?

Yes, McDonald's offers delivery 24/7, every day of the week.