McDonald's

3.6
2428 reviews
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Business Details

1304 Canyon Rd, Ellensburg, WA
98926, United States
(509) 925-6101
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1304 Canyon Rd, Ellensburg, WA
98926, United States

Hours

Reviews

3.6
2,428 reviews
5 stars
887
4 stars
568
3 stars
473
2 stars
178
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about stale items, incorrect orders, and food not being fresh.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and overflowing trash bins.

Staff Attitude

While some reviews praised friendly staff, others reported rude service and a lack of personal interaction.

Value Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the quality did not match the cost.
  • ZW
    Zoe Walls
    Jan 2, 2026
    1.0
    I went to the drive thru and this location today and ive never received such poor service from a Mcdonalds in my life. They didnt give us what we ordered. I had a code for a happy meal used it and they ended up charging me for another happy meal that nobody asked for. I didnt ask for any changes to the burger yet there was no cheese on my cheeseburger and was filler with a mountain of onion. I ask for BBQ and receive sweet and sour, if you didn’t hear me correctly, ask again don’t just put whatever u want on the register. As someone who also works in fast food I was extremely disappointed in the lack of care by your workers.
  • CF
    Christopher Fisher
    Dec 16, 2025
    3.0
    The employees at the front were nice, my food was alright, but the manager(?) seemed to hover around and pressure employees to act a certain way. Wouldn't recommend going there.
  • SY
    Sir Yeehaw
    Dec 16, 2025
    1.0
    The food took too long to arrive while I was in the drive through, I felt I was being ignored, probably bad management for allowing such a thing.
  • AM
    Allison Mendez
    Dec 5, 2025
    2.0
    I doordashed my food, my frozen sprite drink was halfway full, the fries were 100% stale, the chicken nuggets were 70% stale, and the only thing that was decent was the cheeseburger, except they forgot to put extra pickles in it. I would like for McDonald’s to actually give u what you pay for .
  • MN
    Melvin Navarro
    Dec 2, 2025
    1.0
    I arrived a few days ago. I ordered from the machines, and it seems none of them have paper because no receipt prints. They gave me the wrong food, and when they brought it again, they gave me the wrong food too what wasn't right, I didn't want to speak up so they'd give me the correct order, and then the burger came out raw. The place had a lot of trash all over the floor. It's necessary to strengthen these weaknesses. They need to improve.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1304 Canyon Rd, Ellensburg?

McDonald's is open daily with hours typically from 5:00 AM to 1:00 AM on weekdays, extended to 4:00 AM on Fridays, and open 24 hours on Saturdays.

Is McDonald's at this location open for delivery all day?

Yes, McDonald's offers delivery 24/7, every day of the week.