Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1101 E University Way, Ellensburg, WA
98926-2605, United States
Hours
Reviews
3.4
396 reviews
5 stars
133
4 stars
83
3 stars
68
2 stars
37
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong flavors.
Staff Attitude
While some customers praised friendly staff, many others noted rude behavior and a lack of professionalism from employees.
Food Quality
Several reviews mentioned poor food quality, including cold items and unsatisfactory preparation.
Cleanliness
The establishment was often described as dirty, with concerns about hygiene and maintenance.
- JSjames stricklandDec 27, 20255.0Always up for a peanut buster parfait
- AJAiden JonesNov 2, 20251.0Took almost 30 minutes for my food and they forgot half the order.
- DSDanielle SchwendOct 29, 20251.0Would not go again!
- NANubi AyalaSep 8, 20255.0The person that took our order was really really friendly and didn’t have to ask for things like ketchup or anything like that cause they were on top of it. Great service.
- RWRebecca WardenAug 11, 20253.0No holiday flavors, service extremely slow, got a brownie explosion (or whatever it's called) and they just plopped a brownie on top instead of being mixed in. Very expensive
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Ellensburg serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and soft-serve ice cream cones.
What are the operating hours for Dairy Queen Grill & Chill in Ellensburg?
The Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location offers drive-thru service, outdoor seating, general seating, and is wheelchair accessible with high chairs available.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant welcomes families and children, offers family-friendly amenities, high chairs, and has restrooms available.
Where is Dairy Queen Grill & Chill located?
It is located at 1101 E University Way, Ellensburg, WA 98926-2605, United States.
How can I order food for pickup from Dairy Queen Grill & Chill in Ellensburg?
You can order for pickup online through their official order URL at https://www.dairyqueen.com/en-us/order/pickup/n/16754/.
Are there any nearby ice cream shops close to Dairy Queen Grill & Chill?
Yes, nearby ice cream options include Winegar's Coffee and Creamery and Winegars Homemade Ice Cream & Coffee, which are great places to explore different ice cream flavors.
What nearby venues are available for entertainment before or after visiting Dairy Queen Grill & Chill?
Nearby entertainment spots include Ellensburg Rodeo Grounds for rodeo events, Strike Central bowling alley, and Rodeo Bowl and Entertainment Center for fun and games.
Are there places nearby Dairy Queen Grill & Chill where customers can grab a coffee or quick snack?
Yes, Starbucks and 7-Eleven convenience store are close by for coffee, snacks, and quick convenience needs.
What social media and online resources are available to learn more about Dairy Queen Grill & Chill?
You can visit their official website at https://www.dairyqueen.com/en-us/locations/wa/ellensburg/1101-e-university-way/16754/ and follow their Facebook page at https://www.facebook.com/381069525241404.