Brand Certified
Dairy Queen Grill & Chill
3.4(396 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1101 E University Way, Ellensburg, WA
98926-2605, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(509) 925-5442
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
1101 E University Way, Ellensburg, WA
98926-2605, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
396 reviews
5 stars
133
4 stars
83
3 stars
67
2 stars
37
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
While some customers praised friendly staff, many others noted rudeness and a lack of professionalism among employees.
Cleanliness
Several reviews pointed out cleanliness issues within the restaurant, including dirty facilities and unsanitary practices.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
- MPM. PriddyFeb 21, 20261.0I have had the absolute worst experience at this business. For anyone reading this, don't waste your time or money at this business. The employees and manager are ignorant, foul tempered, unintelligent, and unapproachable. I tried calmly explaining that my order was wrong and there were hardly any fries in the meal. They told me I had to pay extra or get a refund and then get extra fries. I said fine I'll just pay for the extra fries. I also explained that I was given 4 ranch instead of the 5 I paid for. I had already waited 12 minutes for my food at the drive thru. They told me to "go count them again." I said I would go back and get the bag but I'd like my entire oder remade to which the manager told me she wasn't going to remake my food even if there are 4 ranch in the bag and threatened to call the cops when I asked for the owners number. I understand it's fast food and not to expect much. I understand that finding competent help is becoming exceedingly hard to find. But this behavior and treatment was absolutely unacceptable. I will never in my life return to this location, which is unfortunate for only the owners who lost a customer who spends at least $100 every visit . I'm honestly suprised you're still open.
- JSjames stricklandDec 27, 20255.0Always up for a peanut buster parfait
- AJAiden JonesNov 2, 20251.0Took almost 30 minutes for my food and they forgot half the order.
- DSDanielle SchwendOct 29, 20251.0Would not go again!
- NANubi AyalaSep 8, 20255.0The person that took our order was really really friendly and didn’t have to ask for things like ketchup or anything like that cause they were on top of it. Great service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Ellensburg serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and soft-serve ice cream cones.
What are the operating hours for Dairy Queen Grill & Chill in Ellensburg?
The Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location offers drive-thru service, outdoor seating, general seating, and is wheelchair accessible with high chairs available.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant welcomes families and children, offers family-friendly amenities, high chairs, and has restrooms available.
Where is Dairy Queen Grill & Chill located?
It is located at 1101 E University Way, Ellensburg, WA 98926-2605, United States.
How can I order food for pickup from Dairy Queen Grill & Chill in Ellensburg?
You can order for pickup online through their official order URL at https://www.dairyqueen.com/en-us/order/pickup/n/16754/.
Are there any nearby ice cream shops close to Dairy Queen Grill & Chill?
Yes, nearby ice cream options include Winegar's Coffee and Creamery and Winegars Homemade Ice Cream & Coffee, which are great places to explore different ice cream flavors.
What nearby venues are available for entertainment before or after visiting Dairy Queen Grill & Chill?
Nearby entertainment spots include Ellensburg Rodeo Grounds for rodeo events, Strike Central bowling alley, and Rodeo Bowl and Entertainment Center for fun and games.
Are there places nearby Dairy Queen Grill & Chill where customers can grab a coffee or quick snack?
Yes, Starbucks and 7-Eleven convenience store are close by for coffee, snacks, and quick convenience needs.
What social media and online resources are available to learn more about Dairy Queen Grill & Chill?
You can visit their official website at https://www.dairyqueen.com/en-us/locations/wa/ellensburg/1101-e-university-way/16754/ and follow their Facebook page at https://www.facebook.com/381069525241404.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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