Customer service experiences varied widely, with some praising friendly staff while others reported rude and indifferent service.
Food Quality
Food quality was inconsistent, with complaints about cold items and missing components, but some customers enjoyed their meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty conditions and unsanitary practices.
Pricing
Many customers felt that prices were too high for the value received, leading to dissatisfaction.
Wait Times
Long wait times were a common complaint, particularly in the drive-thru, with some customers experiencing significant delays.
MM
mystonomous
1 day ago
5.0
This restaurant is incredibly well maintained. The inside was clean, well lit, organized and wonderfully nostalgic. Highly recommend. Food was satisfying and staff was friendly and efficient.
JD
Jeanne Davis
Nov 7, 2025
5.0
Counter assistant was fabulous
JB
J B
Oct 25, 2025
1.0
When I travel, I like to stop in for a small cone. I have been eating at DQ for four decades, but they have gotten too expensive for the value and that is exactly what I experienced yesterday. $3.78 for a KIDDIE CONE.
[edit - I told the cashier I wanted the smallest cone they had. When she told me the price, I confirmed it was for the smallest cone. She said yes. I expected like a "small" cone, but not the KIDDIE cone.]
[In Cle Elum it was $2.16. The chocolate topping made it $2.70 - still too much for the value, but better.]
I refused it and the teenagers behind the counter got really annoyed "We don't price the food."
I get that, but when someone refuses their expensive rip off food, they should expect it and handle it without being jerks.
When Dairy Queen goes out of business for good it will be their own fault.
LF
L. Furumasu
Sep 15, 2025
5.0
Did drive through. Ordered chicken strips. It is very flavorful and crispy on the outside, moist on the inside.
JT
Julian Tacardon
Sep 10, 2025
3.0
My strawberry banana shake needed a little more blending