Many customers felt that the prices were too high for the value received, with specific complaints about cold food and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with several reviews mentioning cold or poorly prepared items, though some customers enjoyed specific menu items like blizzards and chicken strips.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty conditions and unsanitary practices.
Customer Experience
Overall customer experiences were mixed, with some expressing satisfaction and others vowing never to return due to poor service.
JD
Jeanne Davis
Nov 7, 2025
5.0
Counter assistant was fabulous
JB
J B
Oct 25, 2025
1.0
When I travel, I like to stop in for a small cone. I have been eating at DQ for four decades, but they have gotten too expensive for the value and that is exactly what I experienced yesterday. $3.78 for a KIDDIE CONE.
[edit - I told the cashier I wanted the smallest cone they had. When she told me the price, I confirmed it was for the smallest cone. She said yes. I expected like a "small" cone, but not the KIDDIE cone.]
[In Cle Elum it was $2.16. The chocolate topping made it $2.70 - still too much for the value, but better.]
I refused it and the teenagers behind the counter got really annoyed "We don't price the food."
I get that, but when someone refuses their expensive rip off food, they should expect it and handle it without being jerks.
When Dairy Queen goes out of business for good it will be their own fault.
LF
L. Furumasu
Sep 15, 2025
5.0
Did drive through. Ordered chicken strips. It is very flavorful and crispy on the outside, moist on the inside.
JT
Julian Tacardon
Sep 10, 2025
3.0
My strawberry banana shake needed a little more blending
JE
John Ellsworth
Sep 5, 2025
5.0
It's Dairy queen...what more is there to say!?!
We go for a treat from time to time...blizzards are always family favorites.