McDonald's

3.5
800 reviews
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Business Details

10124 Edmonds Way, Edmonds, WA
98020, United States
(425) 778-3343
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10124 Edmonds Way, Edmonds, WA
98020, United States

Hours

Reviews

3.5
800 reviews
5 stars
268
4 stars
186
3 stars
137
2 stars
61
1 star
148

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Service quality varied significantly, with some staff being described as rude or unhelpful, while a few employees received praise for their friendliness.

Food Quality

Food quality was inconsistent, with complaints about cold items, sloppy presentation, and incorrect orders, but some customers enjoyed their meals.

Kiosk Experience

The reliance on kiosks for ordering frustrated many customers, especially those who preferred traditional counter service.

Cleanliness and Maintenance

While some reviews noted cleanliness, others pointed out issues with maintenance and the overall atmosphere of the location.
  • VG
    Vadim Gubenko
    Nov 11, 2025
    2.0
    We bought our child a Happy Meal with a Zootopia toy. However, the new toys haven't arrived yet, so they gave us an old one.
  • TM
    Torri Magee
    Oct 26, 2025
    1.0
    First off I almost feel silly writing a review, but I’ve had such terrible service every time I’ve been to this McDonald’s and today was no exception. I placed an order online for a medium french fry To pick up in-store. I waited 15 minutes and tried to get several associates attention multiple times only to be ignored. When I finally was able to flag someone down, she was extremely rude and told me there was nothing she could do. They don’t have the order in their system. She went to get her manager, who came To the front and was also super rude. I showed him my receipt told him my initial order number which was 1281. I confirm the address on the receipt and he told me it didn’t matter. It wasn’t in their system, and the owner of the establishment can’t be thinking they’re just handing out free food. At that point, he told me there was absolutely nothing they can do. Well, it’s only two dollars, I waited 15 minutes and it was just rude.
  • KG
    Kirsten Gero
    Oct 19, 2025
    4.0
    McDonald’s is always McDonald’s. Wish they actually filled up your drinks though. Orange juice is never, ever filled to the top.
  • MC
    Michael Contreras
    Oct 18, 2025
    5.0
    The manager named David was really helpful for my special request. He was kind, and helped manage his staff efficiently so that they could get the job done, and seemed like a great manager. Well done, David!
  • PH
    Paula Happel
    Oct 10, 2025
    4.0
    Got spicy chicken sandwich for a friend, they enjoyed it.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 10124 Edmonds Way, Edmonds, WA?

The restaurant is open for dine-in from 7:00 AM to 11:00 PM every day.

What are the drive-thru hours at this McDonald's location?

Drive-thru service is available daily from 5:30 AM to 2:00 AM.