Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Customer Service
Mixed feedback on staff professionalism; some customers reported rude interactions while others praised specific employees for their helpfulness.
Food Quality
Inconsistent food quality noted, with reports of cold food, poor presentation, and issues with freshness.
Kiosk Experience
Customers expressed dissatisfaction with the mandatory use of kiosks for ordering, preferring traditional counter service.
Pricing and Value
Concerns about high prices relative to food quality, with some customers feeling that the value has diminished.
ES
Eric Stobin
2 days ago
1.0
ordered a simple order, was charged for items that were not included....what a rip off!!!
LW
Lucas Walker
Jan 5, 2026
3.0
People on the nightshift drive through, hiding in the back lmfao 🤣🤣🤣
AD
Austin Dickerson
Dec 24, 2025
1.0
Rude and unprofessional.
TS
Trenton Sanders
Dec 23, 2025
1.0
Out of iced tea most of the time, and constantly putting cheese on items specifically ordered with no cheese. If you put the little sticker on the box that says no American cheese, why do you almost always put cheese on it?
CS
cassandra sheldon
Dec 4, 2025
3.0
normally this mcdonald’s is my late night hot spot, the food is usually up to par.
however, tonight my mcchicken had rotting lettuce in it, was visibly brown, and mixed in with fresher lettuce. the staff have become increasingly rude. not typically a consistent employee, but they all clearly do not enjoy what they are doing.