Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,473 reviews
5 stars
507
4 stars
336
3 stars
270
2 stars
120
1 star
240
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Speed
Numerous reviews highlighted extremely long wait times, both in the drive-thru and for in-store orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold fries, undercooked items, and overall dissatisfaction with the food.
Customer Service
While some customers praised friendly staff, many others experienced rude service and a lack of responsiveness to complaints.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and issues with flies in the dining area.
- LMLili Munoz6 days ago3.0Aubrie is literally the best worker there. She helped and talked us in a very nice way and actually helped us with our order. A Full service place that would hand out one order every ten minutes. Absolutely not acceptable,, we had to ask MULTIPLE times to even get our order, which we were able to get because of AUBRIE. Do better absolutely unacceptable.
- TBTeresa Lembke (Blue)Nov 11, 20255.0Prompt friendly service. Always busy but efficient
- JJJordyn JacksonNov 1, 20255.0Always great service
- ZPZach PermesonOct 31, 20255.0Busiest I’ve ever seen a McDonald’s. It was full of high school students after a game. Still got my sundae pretty quick!
- AAAngeleyesOct 23, 20251.0The never get the food right im always missing something and the frys are always coldhamberger chicken nugets the drinks
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 201 Valley Mall Parkway?
McDonald's is open 24 hours a day, 7 days a week including delivery and drive-through services.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at McDonald's on Valley Mall Parkway?
They accept American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's here has a drive-thru open 24/7 for your convenience.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby fast food options besides McDonald's?
Yes, Arby's, another fast food and sandwich shop, is located nearby, offering more dining choices.
What shopping options are close to McDonald's at Valley Mall Parkway?
Nearby shopping includes TCC, Verizon Authorized Retailer for mobile electronics, and JOANN Fabric and Craft Stores for crafts and fabrics.
Can I visit any health or dental services near this McDonald's?
Yes, Wenatchee Valley Dental Village and Aspen Dental are nearby for dental care, along with Complete Nutrition for health foods.
Are there any dessert or ice cream places near McDonald's?
Yes, Blue Spoon ice cream shop and Legend Ice Cream, which also offers smoothies and candy, are close by for dessert cravings.