Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Speed
Numerous reviews highlighted extremely long wait times, both in the drive-thru and for in-store orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold fries, undercooked items, and overall dissatisfaction with the food.
Customer Service
While some customers praised friendly staff, many others experienced rude service and a lack of responsiveness to complaints.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and issues with flies in the dining area.
LM
Lili Munoz
6 days ago
3.0
Aubrie is literally the best worker there. She helped and talked us in a very nice way and actually helped us with our order. A Full service place that would hand out one order every ten minutes. Absolutely not acceptable,, we had to ask MULTIPLE times to even get our order, which we were able to get because of AUBRIE. Do better absolutely unacceptable.
TB
Teresa Lembke (Blue)
Nov 11, 2025
5.0
Prompt friendly service. Always busy but efficient
JJ
Jordyn Jackson
Nov 1, 2025
5.0
Always great service
ZP
Zach Permeson
Oct 31, 2025
5.0
Busiest I’ve ever seen a McDonald’s. It was full of high school students after a game. Still got my sundae pretty quick!
AA
Angeleyes
Oct 23, 2025
1.0
The never get the food right im always missing something and the frys are always coldhamberger chicken nugets the drinks