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McDonald's

3.5
(1480 reviews)
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Business Details

201 Valley Mall Parkway, East Wenatchee, WA
98802, United States
(509) 884-6659
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 Valley Mall Parkway, East Wenatchee, WA
98802, United States

Hours

Reviews

3.5
1,480 reviews
5 stars
511
4 stars
336
3 stars
270
2 stars
122
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with some waiting over an hour for their orders.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, others criticized the overall staff performance as unprofessional and inattentive.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness Issues

Several reviews mentioned cleanliness problems, particularly in the bathrooms and dining areas, which detracted from the overall experience.
  • SA
    sarmad aljabar
    Feb 14, 2026
    1.0
    I waited in this line for 58 minutes and there was no cars in front of us, all I ordered was fries at 3 am and then when the person gave me my food they looked very very drugged out, never going to McDonald’s for my choice of food ever again
  • MH
    Mike Haley
    Jan 17, 2026
    5.0
    Its Miky Ds
  • KI
    Kevin Far is
    Dec 6, 2025
    2.0
    How can a drive thru be this slow and have no way out of the line?
  • LM
    Lili Munoz
    Nov 18, 2025
    3.0
    Aubrie is literally the best worker there. She helped and talked us in a very nice way and actually helped us with our order. A Full service place that would hand out one order every ten minutes. Absolutely not acceptable,, we had to ask MULTIPLE times to even get our order, which we were able to get because of AUBRIE. Do better absolutely unacceptable.
  • TB
    Teresa Lembke (Blue)
    Nov 11, 2025
    5.0
    Prompt friendly service. Always busy but efficient
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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