Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inadequate responses from staff when mistakes occurred.
Customer Service
Numerous customers expressed dissatisfaction with rude or unprofessional staff behavior, particularly during evening shifts.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, with some customers noting unpleasant odors.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly cooked items.
RD
RD DD
3 days ago
1.0
Got robbed for money. Didn't receive a 20 piece of nuggets when i ordered a 40 piece nugget and people know how expensive they are
MW
Maurice Watson
Jan 3, 2026
1.0
My daughter just wanted a toy no happy meal and they refused to sell me one
JB
Jelly Behniwal
Jan 1, 2026
1.0
Hey after 3am morning time there very long time waiting too make orders I am waiting here 45 mins in drive thru be alert 🚨 Bad service
EY
Emircan Yüksel
Dec 27, 2025
1.0
They are toooo slow im waiting here like 20 minutes 😂
And it’s happening again and again like every time
JQ
JiWen Qin
Dec 26, 2025
1.0
I ordered 40 nuggets, 2 L fries and 2 M Coke. They only gave me 1 L fries and 1 M Coke and 40 nuggets without any sauce! When I call them, they tryna say it was uber carrier’s fault. The seals are fine! That’s totally their fault! By the way, they also let my uber carrier wait for almost half an hour in their store!
What are the operating hours for McDonald's in Des Moines, WA?
McDonald's in Des Moines, WA is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the Des Moines McDonald's has a drive-thru service available 24/7.
Can I order delivery from this McDonald's?
Yes, McDonald's in Des Moines offers delivery services 24/7, including no-contact and same-day delivery options.
What payment methods are accepted at McDonald's Des Moines?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer mobile ordering and rewards?
Yes, customers can use the McDonald's app for mobile ordering and earn points through MyMcDonald's Rewards for free food.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's?
Yes, WiFi is offered as one of the services at the Des Moines McDonald's.
What nearby fast food options are close to McDonald's Des Moines?
Nearby fast food options include Taco Bell and California Burrito, both located close to McDonald's, offering alternative quick dining choices.
Are there any health-related services near this McDonald's?
Yes, nearby you can find HealthPoint Midway Clinic, Dental Specialty Clinic, and Highline Physical Therapy for various health and medical needs.
What local services can I find near McDonald's in Des Moines?
Nearby services include automotive repair like Cesar's Auto Repair, beauty salons such as M. Kamara African Hair Braiding, and educational centers like Excel Health Careers Training.