Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,988 reviews
5 stars
932
4 stars
536
3 stars
571
2 stars
284
1 star
665
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate responses to complaints.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and play area, with dirty tables and unpleasant odors.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, incorrect preparation, and items being undercooked.
Service Speed
Multiple reviews noted long wait times for food, both in the drive-thru and inside the restaurant.
- SMSheri Martell3 days ago1.0Evening Management and team SUCKS!!! Control your employees!! Rudeness is uncalled for. Yikes!!! Clearly the employees run the evening shift not management. Food was horribly cold. Owners need to give this establishment some customer service training and help their management be better leaders. Disgusting horrible..
- C1Cool_Karen 1Nov 4, 20251.0My first and final time coming here first I was placing my order in the drive thru and the cashier took the other person order even through i was order first and then i pay and went to the other window to get my food and I ask the lady can you Repeat my order in a nice way and she said with a horrible attitude to me and my dad and said "that not my job is other one person who took your order" then she closed the window at me face I was in shocked she was so rude so please don't go here
- FPFatma Ma (Real Pearls)Oct 27, 20251.03.99 for this why we paid money for ice cream not for empty cup and last month they give me mc chicken with no chicken omg I’m done with Mcdonald’s
- MWMynique WilliamsOct 27, 20255.0Aaron helped me out with my order I have adrenaline condition where I need a lot of salt, and he didn't make me feel any type of way about that he was very nice hope he gets a raise
- FAFahad Al-AniOct 25, 20252.0Çağırdım ve bana bekle dediler yaklaşık 10dakikadır bekledim ve hiç ilgilenmediler ilgileri hep telefondaydı
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Des Moines, WA?
McDonald's in Des Moines, WA is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the Des Moines McDonald's has a drive-thru service available 24/7.
Can I order delivery from this McDonald's?
Yes, McDonald's in Des Moines offers delivery services 24/7, including no-contact and same-day delivery options.
What payment methods are accepted at McDonald's Des Moines?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer mobile ordering and rewards?
Yes, customers can use the McDonald's app for mobile ordering and earn points through MyMcDonald's Rewards for free food.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's?
Yes, WiFi is offered as one of the services at the Des Moines McDonald's.
What nearby fast food options are close to McDonald's Des Moines?
Nearby fast food options include Taco Bell and California Burrito, both located close to McDonald's, offering alternative quick dining choices.
Are there any health-related services near this McDonald's?
Yes, nearby you can find HealthPoint Midway Clinic, Dental Specialty Clinic, and Highline Physical Therapy for various health and medical needs.
What local services can I find near McDonald's in Des Moines?
Nearby services include automotive repair like Cesar's Auto Repair, beauty salons such as M. Kamara African Hair Braiding, and educational centers like Excel Health Careers Training.