McDonald's

3.3
3005 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22644 Pacific Hwy S, Des Moines, WA
98198, United States

Hours

Reviews

3.3
3,005 reviews
5 stars
938
4 stars
538
3 stars
572
2 stars
287
1 star
670

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and inadequate responses from staff when mistakes occurred.

Customer Service

Numerous customers expressed dissatisfaction with rude or unprofessional staff behavior, particularly during evening shifts.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, with some customers noting unpleasant odors.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly cooked items.
  • RD
    RD DD
    3 days ago
    1.0
    Got robbed for money. Didn't receive a 20 piece of nuggets when i ordered a 40 piece nugget and people know how expensive they are
  • MW
    Maurice Watson
    Jan 3, 2026
    1.0
    My daughter just wanted a toy no happy meal and they refused to sell me one
  • JB
    Jelly Behniwal
    Jan 1, 2026
    1.0
    Hey after 3am morning time there very long time waiting too make orders I am waiting here 45 mins in drive thru be alert 🚨 Bad service
  • EY
    Emircan Yüksel
    Dec 27, 2025
    1.0
    They are toooo slow im waiting here like 20 minutes 😂 And it’s happening again and again like every time
  • JQ
    JiWen Qin
    Dec 26, 2025
    1.0
    I ordered 40 nuggets, 2 L fries and 2 M Coke. They only gave me 1 L fries and 1 M Coke and 40 nuggets without any sauce! When I call them, they tryna say it was uber carrier’s fault. The seals are fine! That’s totally their fault! By the way, they also let my uber carrier wait for almost half an hour in their store!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Des Moines, WA?

McDonald's in Des Moines, WA is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the Des Moines McDonald's has a drive-thru service available 24/7.