Came in the other night and got a sandwich and fountain drink. When I went to leave the older gentlemen employee stopped me from refilling my cup (Powerade) stating the machine was closed. I said ok and walked away, upon walking away he yelled to me that refills were only for large cups. I returned today to ask a manager about the refill cup policy and the manager stated they have no policy for refills.
Food is good but bad customer service and not necessary to have made a comment after I already understood the machine was closed, I didn't argue and simply walked away.
JB
James Bonter
Feb 3, 2026
5.0
By far the best chain sandwich shop in Covington.
KK
Kristine
Apr 5, 2025
5.0
Ordering was quick and staff friendly. Their bread is the best and food is consistent.
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