Chipotle Covington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and incompetent management.
Portion Sizes
Many customers complained about consistently small portion sizes and being charged extra for items that were previously included.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Food Quality
While some customers enjoyed the food, others reported inconsistent quality, including bland flavors and unsatisfactory preparation.
KB
Katherine B
Jan 1, 2026
5.0
I know Chipolte can be hit or miss but we had a great experience at this one. Friendly staff and they didn’t just slop everything on the ladies were nice and spread a little more evenly without being asked. They were also patient with my 80yo mother who is hard of hearing.
DC
Dillon Carter
Dec 29, 2025
5.0
Service was fast portions were very good, the guy with long blonde hair was really nice
JS
Justin Schwarz
Dec 20, 2025
1.0
Wow one of the worst customer service ever. Manager is horrible don’t even bother they can’t do anything for you. Management is incompetent and rude to paying customers.
JC
John C
Dec 12, 2025
1.0
What happened to their prives and portions my goodness. Restaurants complain about losing customers while raising prives and cutting back portions. They make it easy to choose to cook at home.
CB
crystal bugaic
Dec 9, 2025
5.0
So happy they brought chipotle to Covington! Food is tasty and great service!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Covington?
Chipotle Mexican Grill in Covington is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Covington?
It is located at 17037 SE 272nd St, Covington, WA 98042, USA.
How can I contact Chipotle Mexican Grill in Covington?
You can reach them by phone at +1 425-569-4793 or email at WA.5060.Covington@chipotle.com.
Does Chipotle Mexican Grill offer online ordering in Covington?
Yes, you can order online at https://order.chipotle.com/ or use their app available at https://chipotle.app.link/Carne-Apple.
What type of food does Chipotle Mexican Grill in Covington serve?
They serve customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.
How does Chipotle Mexican Grill uphold food quality and sustainability?
Chipotle uses only 53 real ingredients sourced from farms adhering to humane and sustainable practices, preparing food with classic culinary techniques under their Food with Integrity principles.
What are some dining options near Chipotle Mexican Grill in Covington?
Nearby dining options include Arby's for sandwiches, Dairy Queen for ice cream, Carl's Jr. for fast food, Applebee's Grill + Bar for American cuisine, and Choke Dee Thai Street for Thai food.
Are there any convenient shops or services close to Chipotle Mexican Grill?
Yes, nearby are Rite Aid pharmacies and convenience stores, Trudy's Hallmark Shop for cards and gifts, and KeyBank and Chase Bank for financial services.
What nearby health and wellness services are available around Chipotle Mexican Grill?
Nearby health services include Dentists of Covington, The Door Organics spa, Dr. Gurpreet Gill chiropractic and family practice, and GNC Live Well for vitamins and supplements.
How can I stay updated and connected with Chipotle Mexican Grill?
Follow them on social media such as Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube, or visit their LinkedIn page for updates.