Business Details
About
Mexican Restaurant
Chipotle Covington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
260 reviews
5 stars
71
4 stars
33
3 stars
18
2 stars
29
1 star
109
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.
Customer Service
Numerous reviews highlighted poor customer service, with rude staff and negative attitudes impacting the dining experience.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and floors, contributing to a negative impression.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others reported issues with taste and freshness, including undercooked ingredients.
- DNDominique Newton4 days ago5.0The service here is always so great, Mr. Dimples LOL the gentleman with the cheek piercings is literally amazing, he was running the entire line ALONE during a busy little rush so the others could take their break, he was fast, and very kind. Cleaning up and took care of our dirty plates, give him a raise immediately!
- JJJuls4 days ago2.0The food is good. The service is not the best to me because a few days ago through your app I ordered fajitas veggies as an add in to my quesadilla. It was close to closing and the carne asada was not the softest. I don’t know if it was because it was late or the worker wasn’t in the mood which, ISNT GOOD SERVICE. The fajita veggies were out to the SIDE AND NOT IN THE quesadilla. Time before that I ordered a coke with my then order my mom picked it up but the worker never gave her my drink.
- EEErzik EbrahimNov 11, 20251.0The employees are not welcomed, comparing to other chipotle, the employees give food very smell amount . I am costumer for 6 monthes . It is so bad service . They give the food half of the spoon . Noting improved for 6 monthes.
- MNMegan NielsonNov 11, 20254.0I was skeptical about going here given all the bad reviews. We did an online order and drive thru pickup and had zero issues. It was ready on time and the order was accurate. Painless experience and will definitely be back.
- JMjesica mendozaOct 28, 20252.0I love chipotle! However, there is some unethical practices going on. They tried charging me extra for rice when they NEVER use to do that. I asked if this was a new policy and the worker said it was because the manager said so. First of all, you don't get charged extra when you order from online. So why would they charge in store? If they try doing this to you, in front of them, say "I change my mind, I'm going to order online since I get it for free." This way they learn how wasteful they actually are being. Like I get rice and beans and meat on my bowl? I don't order everything and now out of spite I want to start 😂 since they're so stingy now. Anyway, rant over. I love chipotle but I am not cool with extra charges and I don't want anyone else to be taken advantage of. So again, if they try scamming you just point out they don't charge for it online and then if they still insist, cancel your in store order and order online . Sure a little petty but it's on the manager for being inconsistent with Chipotle's practices.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Covington?
Chipotle Mexican Grill in Covington is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Covington?
It is located at 17037 SE 272nd St, Covington, WA 98042, USA.
How can I contact Chipotle Mexican Grill in Covington?
You can reach them by phone at +1 425-569-4793 or email at WA.5060.Covington@chipotle.com.
Does Chipotle Mexican Grill offer online ordering in Covington?
Yes, you can order online at https://order.chipotle.com/ or use their app available at https://chipotle.app.link/Carne-Apple.
What type of food does Chipotle Mexican Grill in Covington serve?
They serve customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.
How does Chipotle Mexican Grill uphold food quality and sustainability?
Chipotle uses only 53 real ingredients sourced from farms adhering to humane and sustainable practices, preparing food with classic culinary techniques under their Food with Integrity principles.
What are some dining options near Chipotle Mexican Grill in Covington?
Nearby dining options include Arby's for sandwiches, Dairy Queen for ice cream, Carl's Jr. for fast food, Applebee's Grill + Bar for American cuisine, and Choke Dee Thai Street for Thai food.
Are there any convenient shops or services close to Chipotle Mexican Grill?
Yes, nearby are Rite Aid pharmacies and convenience stores, Trudy's Hallmark Shop for cards and gifts, and KeyBank and Chase Bank for financial services.
What nearby health and wellness services are available around Chipotle Mexican Grill?
Nearby health services include Dentists of Covington, The Door Organics spa, Dr. Gurpreet Gill chiropractic and family practice, and GNC Live Well for vitamins and supplements.
How can I stay updated and connected with Chipotle Mexican Grill?
Follow them on social media such as Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube, or visit their LinkedIn page for updates.