Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.2
412 reviews
5 stars
129
4 stars
70
3 stars
75
2 stars
39
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, citing issues like cold burgers, incorrect orders, and undercooked items.
Staff Attitude
Feedback on staff was mixed; while some praised their friendliness, others reported rudeness and unprofessional behavior.
Management Issues
Several reviews indicated a need for better management and staffing, with complaints about disorganization and lack of responsiveness to customer concerns.
Cleanliness
Multiple customers noted cleanliness issues, including dirty bathrooms and unsanitary conditions in the dining area.
BT
Bryan Tidwell
Jan 29, 2026
1.0
I've tried multiple times to enjoy food at this Dairy Queen, and I eat here a few times a year. Here's what I've learned after ordering things during the day this past month:
The good news: Management seems to have noticed all the negative reviews about how long food takes to get prepared and is being responsive to that.
The bad news: Their new method is to cook burgers ahead of time and then assemble them to order. Yet another cold burger with unmelted cheese (see picture).
The ONE thing this restaurant had going for them is that the food, even if it took forever, was solid.
And before Dairy Queen gives me a link in response to this review to send them feedback, please note that I've been referred to management already. Those complaints went nowhere and ownership is trashing your brand. A change is needed, and the folks in Clinton deserve better. I don't write negative reviews, but this is awful. Please also note that many of the employees who have been hired here over the years are absolutely doing their best, and some of them were great - this is an issue with ownership alone.
WF
Waylon Furman
Jan 13, 2026
5.0
The workers were so kind despite it taking about 15 minutes to receive my soft serve and burger. The food was excellent and the kind young lady, Elsie, who served me was so amazing. The workers were clean, nice, and helpful. Would definitely visit again.
GF
Gary Falcetano
Oct 17, 2025
5.0
Best fast food fries I’ve had in a long time!!
Staff were friendly and efficient. Vanilla soft serve delicious!
TW
Tracy Westfall
Oct 3, 2025
3.0
To slow getting your order
LR
Lori Rourke
Sep 13, 2025
2.0
Very long wait in the drive thru. Need to be more efficient and have large orders pull ahead.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Clinton, WA?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 8:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 6330 Storkson Rd, Clinton, WA 98236-9561, United States.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and DQ ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly?
Yes, it welcomes families and children, offering booster seats, high chairs, and a family-friendly atmosphere.
Does Dairy Queen Grill & Chill have outdoor seating and free WiFi?
Yes, the restaurant offers outdoor seating and free WiFi for customers.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/19078/
Are there any car rental agencies near Dairy Queen Grill & Chill?
Yes, nearby car rental agencies include Cooper Auto Sales and Rentals, A Auto Rentals, and Family Rent A Car, which could be convenient if you're visiting and need transportation.
What other places can I visit near Dairy Queen Grill & Chill in Clinton?
Nearby places of interest include Dan Porter Park for outdoor activities, Clinton Library for community resources, and HongKong Garden restaurant for dining options before or after your visit.
Are there convenience stores or gas stations near Dairy Queen Grill & Chill?
Yes, you can find 76 and Chevron gas stations with convenience stores nearby, useful if you need fuel or quick snacks during your trip.
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Certified February 22, 2026Yext Knowledge Graph
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