Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported extremely slow service, with wait times often exceeding 20 minutes for simple orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or poorly prepared items, and incorrect orders.
Cleanliness
While some customers appreciated the cleanliness of the bathrooms, others noted that the overall restaurant cleanliness was lacking, with overflowing trash and dirty tables.
Customer Service
Customer service experiences varied widely; some employees were praised for their friendliness, while others were criticized for rudeness and poor management.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
RR
Ryan Risdon
Nov 14, 2025
5.0
These folks try really hard despite being shorthanded a lot and do a great job serving their customers. Friendly and accurate is how each of my experiences have been here.
MW
Mike Wells
Nov 8, 2025
1.0
This is the second time I have been given wrong food here. I stop here monthly on the way to and from Seattle, I gas up and get a quarter pounder before I head up the pass. This time we placed the orders, 1/4 pounder meal and a Dr Pepper. We hit the highway and what was given to me was the wrong burger, it was a double patty something, to big to eat while driving. Update: I came back through on Tuesday 11/10, for breakfast. They forgot an item, I was still at the window waving to get their attention, there was a large girl talking on the phone and gave me the shhh sign, what is with your employees here. Finally another employee noticed us and got it fixed. You got your second chance I will not be back.
MS
Melinda S
Oct 23, 2025
5.0
Clean bathrooms! I pass through here a lot for travel, so that’s always appreciated.
Service could be a bit faster, but it is what it is. The employees are friendly!
For the food - it’s McDonalds :) I always get a cheeseburger or chicken nugget when I come through. Always hot and hits the spot.
AL
Arjun Lathi
Oct 11, 2025
1.0
slowest mcdonald’s i’ve ever been to. avoid at all costs
RR
ReaperGU
Sep 24, 2025
1.0
Second straight time i’ve sat and waited for my online order for 30+ mins. Both times i’m on my work lunch and so i’m on a limited time frame.
Both times i have ordered on the app, not big orders, just enough for one. They always thank me for using the app because I would think that it would make their jobs a lot easier.
This time i do the same thing, order on the app, go through drive thru, This time they tell me they are waiting on fries and it would just be a minute. I pull up front to wait, and it’s 20 mins before the food gets there! Another car rolls his window down and says “this is not fast food anymore” To which I agree. Both times i went i was late back to work either waiting for food or refunds.
What are the opening hours for McDonald's in Cle Elum?
McDonald's in Cle Elum is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
When is the drive-thru available at McDonald's Cle Elum?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does McDonald's Cle Elum offer delivery service?
Yes, McDonald's Cle Elum offers delivery service daily from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I order McDonald's in Cle Elum via a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Cle Elum?
McDonald's Cle Elum accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Cle Elum support curbside pickup?
Yes, curbside pickup is available at McDonald's Cle Elum.
What services does McDonald's Cle Elum offer?
They provide DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby places where I can grab a coffee before or after visiting McDonald's Cle Elum?
Yes, nearby coffee shops include Starbucks and Swiftwater, great spots to complement your McDonald's visit.
What nearby amenities can help with financial services when visiting McDonald's Cle Elum?
Nearby services include The Exchange Network and Coinme ATMs, Western Union for money transfers, and Cashmere Valley Bank for banking needs.
Are there any local attractions near McDonald's Cle Elum for visitors to explore?
Yes, you can visit nearby parks like Cle Elum City Park, or enjoy outdoor activities at Lake Kachess and Lake Cle Elum.