Dairy Queen

3.7
791 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
302 E 1st St, Cle Elum, WA
98922-1202, United States

Hours

Reviews

3.7
791 reviews
5 stars
301
4 stars
198
3 stars
136
2 stars
68
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive service, with many experiences highlighting staff indifference and poor customer interaction.

Food Quality

The food quality was often criticized, with complaints about incorrect orders, low-quality items, and inconsistent preparation.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant and bathrooms, indicating a need for better cleanliness standards.

Pricing

Many customers felt that prices were too high relative to the quality of food and service received.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness and good service.
  • CH
    Chance Humborg
    Jan 3, 2026
    3.0
    Not rude,but close. Forgot the fries. They Made it right though
  • CD
    C D
    Nov 9, 2025
    1.0
    This is the worst Dairy Queen I have ever been to. Rude service and bad food. You would think a ice cream place would know how to make a milkshake. They do not. You get a chocolate milk. It's runny. Not thick at all. You never get the right amount of chocolate syrup in it either. They put to much in it and you can't drink it or to little so it tastes like nothing. They used to have ready whip but now have some generic wax foam that does not even melt. Tastes horrible. Leave the foam in your cup and see how long til it disappears. That's not going in my body. For me the snotty little employees are the deal breaker.
  • DC
    Daniel Cox
    Oct 6, 2025
    3.0
    Super pricey for what it is. But the food did meet expectations.
  • EB
    Eduard Brijs
    Aug 21, 2025
    5.0
    Always good
  • JJ
    J
    Aug 18, 2025
    1.0
    Terrible cashier and service. Could tell they had no interest in being there, treated customers (not just myself but others) like they were burdens.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Cle Elum?

Dairy Queen in Cle Elum is open daily from 10:30 AM to 8:30 PM.

What type of food and treats does Dairy Queen offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and DQcakes.com cakes.