Dairy Queen

3.7
789 reviews
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Business Details

302 E 1st St, Cle Elum, WA
98922-1202, United States
(509) 674-7172
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
302 E 1st St, Cle Elum, WA
98922-1202, United States

Hours

Reviews

3.7
789 reviews
5 stars
300
4 stars
198
3 stars
135
2 stars
68
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant and bathrooms, with some describing it as filthy.

Pricing

Several customers expressed concerns about high prices relative to the quality of food and service.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness.
  • CD
    C D
    Nov 9, 2025
    1.0
    This is the worst Dairy Queen I have ever been to. Rude service and bad food. You would think a ice cream place would know how to make a milkshake. They do not. You get a chocolate milk. It's runny. Not thick at all. You never get the right amount of chocolate syrup in it either. They put to much in it and you can't drink it or to little so it tastes like nothing. They used to have ready whip but now have some generic wax foam that does not even melt. Tastes horrible. Leave the foam in your cup and see how long til it disappears. That's not going in my body. For me the snotty little employees are the deal breaker.
  • DC
    Daniel Cox
    Oct 6, 2025
    3.0
    Super pricey for what it is. But the food did meet expectations.
  • EB
    Eduard Brijs
    Aug 21, 2025
    5.0
    Always good
  • JJ
    J
    Aug 18, 2025
    1.0
    Terrible cashier and service. Could tell they had no interest in being there, treated customers (not just myself but others) like they were burdens.
  • JD
    Jeffrey D
    Aug 6, 2025
    1.0
    Took our first family trip to suncadia. Went through the drive thru and they messed up on our order. No big deal, people make mistakes. I explained they had the order wrong and if they don’t mind fixing it up. The took the blizzards back, we waited a few mins, then they gave us the blizzards. Giving them the benefit of the doubt, we drove off and we found out they never changed the mistake. They simply, took it back, waited, gave us back the same wrong order. Anyone with kids and traveling understand that this is problematic. Just irritating that they humored us but never fixed their mistake. We paid for service, tried being kind about it by mentioning the error, just for them to not try to fix it and a slap in a face to take it back and give it back to us without trying to fix it. Don’t appreciate the gal with green eyes with nose pierce and tall brunette gals making the order smirking at us and giving the order back to us knowing they never did anything to correct their mistake.
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Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Cle Elum?

Dairy Queen in Cle Elum is open daily from 10:30 AM to 8:30 PM.

What type of food and treats does Dairy Queen offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and DQcakes.com cakes.