Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cheney Subway® Restaurant at 2732 First St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on staff behavior; some employees received praise for kindness and efficiency, while others were reported as rude and unprofessional.
Food Quality
Concerns about food safety and quality, including reports of unsanitary conditions and incorrect orders, contrasted with positive feedback on taste and freshness from some customers.
Pricing Issues
Frequent complaints about high prices and perceived lack of value for money, with many customers feeling that the cost is too high compared to other dining options.
Order Accuracy
Numerous instances of incorrect orders and missing items, leading to customer frustration and disappointment.
Cleanliness
Inconsistent reports on cleanliness; some customers noted a clean environment, while others reported unsanitary conditions.
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Sami Crawford
Oct 2, 2025
1.0
I’ve never had to leave a review like this before, but my experience at the Cheney Subway was unbelievably bad. The woman who helped us was rude from the start—rolling her eyes at customers as they walked in and treating us like we didn’t know what we were doing. When we tried to use two coupons, instead of politely explaining the policy (like “sorry, we can only accept one coupon per purchase”), she just snapped “we can’t do that,” scoffed, and acted short with us. She was also painfully slow—we were second in line and still waited nearly 40 minutes just to order. She didn’t even make the sandwiches correctly—I asked for pickles and she never added them. We also ordered a cookie, and she didn’t give it to us until we asked again. When we did, she scoffed and handed it at us rudely. At one point, she misheard our bread choice and started slamming the bread drawers and rudely placed the new loaf on the counter. She even picked fun at the way we spoke. On top of the behavior, her appearance was very unprofessional—her hair looked greasy and unwashed, like she had just rolled out of bed and come straight to work. It felt unsanitary and made the whole experience even worse. Easily one of the worst customer service experiences I’ve ever had at Subway.
AV
Andrey Velikanov
Sep 25, 2025
1.0
Order through the app and got it delivered it was wrapped and in the bag. It was a big sandwich. I ate half of it, but it tasted strange. Like mold. But I couldn't see anything.
I picked up the other half, and there was a maggot on it. A live fly larva, indicating improper food storage. My one-year-old and I ate half the sandwich. These maggots carry salmonella and other intestinal viruses that are even more dangerous than salmonella. They are offering free sandwich. No refund was offered. I don’t want a free sandwich with more maggots. Very disappointed
WW
Wanderer
Aug 29, 2025
5.0
Very kind staff, perfect sub sandwich, great Subway location.
GR
Gina Rockhold
Aug 27, 2025
5.0
Sadie is amazing!
AJ
ayla jessop
Aug 12, 2025
5.0
Jeremiah makes a mean chicken blt sandwich. Always remembers my order. Excellent service!