McDonald's

3.3
1031 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2324 1st St, Cheney, WA
99004, United States

Hours

Reviews

3.3
1,031 reviews
5 stars
332
4 stars
195
3 stars
188
2 stars
84
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and long wait times.

Cleanliness

Multiple reviews highlight poor cleanliness in both the dining area and restrooms, with some describing them as filthy.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Many customers express dissatisfaction with slow service, particularly in the drive-thru, where long wait times are common.

Food Quality

Feedback on food quality is mixed, with some customers enjoying their meals while others report cold or poorly prepared food.
  • LW
    Larry Walker
    Jan 2, 2026
    5.0
    First.\nTime in a long time, I was satisfied with my trip to McDonald's\nI only go for the kids
  • RS
    Red Sing
    Dec 17, 2025
    4.0
    App was down, was worried I wouldn't get my free hash brown.. but when I ordered inside and was disappointed i open my bag and find an extra one!! :) great service thank you
  • AB
    Agent Black
    Dec 16, 2025
    1.0
    The employees can’t be bothered if you’re trying to order in the restaurant much less if you’re a pregnant woman trying to use the bathroom. The employees there have no customer service.
  • TR
    Thomas Rosen
    Dec 8, 2025
    3.0
    Is it that hard that when someone orders food with sauce to rember to put sauce in bag 3rd time not getting sauce
  • AG
    Aurianna Grass
    Nov 29, 2025
    5.0
    I’m not sure her name. She had what looked to be brown hair in a bun, glasses, in her 20s. She was SO sweet to us and our dog. Asked if she could give her a little pup cup and had the best attitude. Happy holidays!

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's in Cheney, WA?

The McDonald's in Cheney, WA is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

When is the drive-through service available at this McDonald's?

Drive-through is available every day starting at 6:00 AM. It closes at 11:00 PM Sunday through Thursday, and at midnight on Friday and Saturday.