Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,023 reviews
5 stars
329
4 stars
193
3 stars
187
2 stars
83
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted unsanitary conditions in both the dining area and restrooms, with complaints about dirty tables and bathrooms.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were described as rude or indifferent.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning cold or poorly prepared items, as well as issues with missing or incorrect orders.
Management Issues
Many reviews suggested a need for better management and staffing, citing understaffing and lack of training as contributing factors to the poor service experience.
- OFOndarious The First4 days ago3.0Typical McDonald's EXCEPT that management refuses to fix their soda machine. No Dr Pepper! Been that way for the better part of a year now. No Dr Pepper is enough to send me to any other place. Zips isnt far away. THEY have dr pepper lol.. zips is usually more tasty anyway
- MKMike KnappNov 17, 20255.0Cheap fast and decent. Always good for a quick stop
- FCFurious CoinRollHuntingNov 13, 20255.0Amazing experience with juan at the front desk. Amazing service, even better guy
- CCChrisNov 7, 20251.0They can only take one order at a time. Wait times are absurd.
- CNCrystal NeisingerNov 4, 20255.0Actually good tasting, not messy and made correct to our order. Outstanding customer service!
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's in Cheney, WA?
The McDonald's in Cheney, WA is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.
When is the drive-through service available at this McDonald's?
Drive-through is available every day starting at 6:00 AM. It closes at 11:00 PM Sunday through Thursday, and at midnight on Friday and Saturday.
What are the delivery service hours for McDonald's Cheney?
Delivery is available every day from 6:00 AM to 10:30 PM.
What kinds of payment methods does this McDonald's accept?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's Cheney food for curbside pickup?
Yes, curbside pickup service is offered at this location.
Where can I find the full McDonald's menu online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place a delivery order from McDonald's Cheney?
Orders for delivery can be placed online at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile app.
Are there any nearby fast food options near McDonald's Cheney?
Yes, nearby fast food options include Jimmy John's sandwich shop and Taco Bell, which you might visit for more variety after dining at McDonald's.
What nearby facilities could be useful for someone visiting McDonald's Cheney by car?
Nearby automotive services such as Chevron Station Cheney, Brown Bear Car Wash, and Napa Auto Parts can be convenient for refueling, car maintenance, and cleaning during your visit.
Are there any nearby cafes or dessert spots near McDonald's Cheney?
Yes, Serendipity Coffee and Froyo Earth, an ice cream and frozen yogurt place, are nearby and great options for coffee or desserts before or after your meal at McDonald's.