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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chehalis, WA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 655 Northwest Arkansas Way for the ultimate SONIC experience!
Customers frequently reported extremely slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews highlighted a decline in food quality, with complaints about cold, bland, or poorly prepared items.
Restroom Availability
A significant number of customers expressed frustration over the lack of restrooms for patrons.
Inconsistent Experience
Several customers noted inconsistencies in their experiences, with some reporting decent food and service while others faced numerous issues.
Management Concerns
Reviews indicated potential management problems, including understaffing and poor operational practices.
SG
Stephanie Gump
5 days ago
4.0
Bit slow but food was good as expected. Had some issues with card machine but all in all good to go.
UP
Uriah Padgett
Feb 19, 2026
4.0
Good place to eat food was good and service was great
YB
Yash Bhullar
Feb 2, 2026
2.0
Been twice, both times pulled up to a stall and had a worker tell me they’re only doing drive through.
AC
Amanda Crocker
Jan 28, 2026
2.0
The food has really gone downhill here. I mean I know it's fast food but my fries were hard as a rock. The burger was very unappetizing. I used to love Sonic but I just don't think they even try anymore
EF
Emily Ford
Jan 20, 2026
1.0
One star is far too generous for the two-hour ordeal I just experienced. What started as a simple delivery order with a 29-minute estimate turned into a complete disaster when, after an hour of watching the driver wait, my order was abruptly canceled. I drove to the location myself only to be told the stalls were "closed"—forcing me into the drive-thru—even though other customers were clearly being served at the stalls and it wasn't even 7:00 PM. To make matters worse, the drive-thru successfully completed the exact same "impossible" order that was canceled online, yet they still managed to forget the dipping sauces I specifically requested. From blatant misinformation about their facilities to a total failure in delivery and basic order accuracy, this was an incredibly frustrating waste of time. I won't be returning.
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