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Sonic Drive-In

3.5
(1576 reviews)

Business Details

655 Northwest Arkansas Way, Chehalis, WA
98532, United States
(360) 748-2950

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Chehalis, WA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 655 Northwest Arkansas Way for the ultimate SONIC experience!

Location

Sonic Drive-In
655 Northwest Arkansas Way, Chehalis, WA
98532, United States

Hours

Reviews

3.5
1,576 reviews
5 stars
546
4 stars
376
3 stars
240
2 stars
142
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews highlighted a decline in food quality, with complaints about cold, bland, or poorly prepared items.

Restroom Availability

A significant number of customers expressed frustration over the lack of restrooms for patrons.

Inconsistent Experience

Several customers noted inconsistencies in their experiences, with some reporting decent food and service while others faced numerous issues.

Management Concerns

Reviews indicated potential management problems, including understaffing and poor operational practices.
  • SG
    Stephanie Gump
    5 days ago
    4.0
    Bit slow but food was good as expected. Had some issues with card machine but all in all good to go.
  • UP
    Uriah Padgett
    Feb 19, 2026
    4.0
    Good place to eat food was good and service was great
  • YB
    Yash Bhullar
    Feb 2, 2026
    2.0
    Been twice, both times pulled up to a stall and had a worker tell me they’re only doing drive through.
  • AC
    Amanda Crocker
    Jan 28, 2026
    2.0
    The food has really gone downhill here. I mean I know it's fast food but my fries were hard as a rock. The burger was very unappetizing. I used to love Sonic but I just don't think they even try anymore
  • EF
    Emily Ford
    Jan 20, 2026
    1.0
    One star is far too generous for the two-hour ordeal I just experienced. What started as a simple delivery order with a 29-minute estimate turned into a complete disaster when, after an hour of watching the driver wait, my order was abruptly canceled. I drove to the location myself only to be told the stalls were "closed"—forcing me into the drive-thru—even though other customers were clearly being served at the stalls and it wasn't even 7:00 PM. To make matters worse, the drive-thru successfully completed the exact same "impossible" order that was canceled online, yet they still managed to forget the dipping sauces I specifically requested. From blatant misinformation about their facilities to a total failure in delivery and basic order accuracy, this was an incredibly frustrating waste of time. I won't be returning.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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