McDonald's

3.7
2253 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 Kirkland Rd, Chehalis, WA
98532, United States

Hours

Reviews

3.7
2,253 reviews
5 stars
842
4 stars
579
3 stars
447
2 stars
136
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the taste and freshness.

Cleanliness

Several customers noted unsanitary conditions in the bathrooms and overall cleanliness issues within the restaurant.

Customer Experience

Mixed feedback on customer interactions, with some praising individual staff members while others reported a lack of attention and care from employees.
  • BB
    Brody
    Jan 1, 2026
    5.0
    a place where there's to much good things to list. Long story short: Good food, great price, lots of seating, drive thru good, nice employees, great atmosphere, service quick. Go here
  • HB
    H B
    Dec 30, 2025
    4.0
    Had a good experience dinning here, my order was made wrong but the staff quickly corrected the error.
  • DS
    Dan S
    Dec 24, 2025
    1.0
    The at the drive thru was very snappy an rude.
  • JM
    John McEntyre
    Dec 1, 2025
    1.0
    I’ve been coming to this McDonald’s for years with my family, but the service has gone downhill badly. Yesterday I ordered five combo meals using the standard numbered menu. When we got our food, we were missing two large fries and two large Cokes and were given a single medium fry instead. When I tried to get it corrected, the staff seemed totally confused about the combo pricing, and the assistant manager was dismissive. The manager was polite but also didn’t seem to understand the situation until I explained it several times. In the end, I was charged full price for items that should have been included in the original combos. We come here often, especially with teenagers, but the continued decline in service and this experience in particular really changed how we feel about this location. I’ve reached out to the owner and haven’t heard back. Really disappointing for a place we’ve supported for so long.
  • SS
    sparkeykills1
    Nov 29, 2025
    4.0
    Good place. Stoped on a car ride though going home and it was quick and the food was hot so hey no complaints here

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Chehalis, WA?

McDonald's in Chehalis, WA is open every day from 6:00 AM to midnight for in-store service, and delivery service starts at 5:30 AM until midnight.

Does McDonald's in Chehalis offer drive-thru service and what are the hours?

Yes, McDonald's in Chehalis offers drive-thru service daily from 6:00 AM to midnight.