Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
968 reviews
5 stars
512
4 stars
247
3 stars
138
2 stars
31
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing exceptional service.
Food Quality
While the blizzards and ice cream received high marks, there were numerous complaints about the quality of hot food, including cold fries and improperly prepared items.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned it appeared understaffed, which may have affected service.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Value for Money
Customers expressed concerns about rising prices and perceived value, particularly regarding the cost of food compared to quality.
- SSSherri Stratton4 days ago5.0Blizzards are always a delicious treat!
- WSWendy StewartDec 15, 20255.0Super impressed with this DQ. The employee who took our order was very professional. He took pure pride in his job. His name is Bailey.. way to go .
- JSJody SDec 9, 20254.0When DQ had their Wednesday Meal of Misfortune promotion my daughter wanted to try the various surprise dips that came with the included chicken nuggets and the "blood" frosty, so we popped into the local Harrison Ave DQ to place an order. The staff at the window was fun and funny, also very skilled at their jobs and fast---even with the bit of construction going on in their parking lot. If I had a business and needed employees I would have hired any of these people in a cool second! We drove a short distance and had a pleasant lunch in Borst Park watching the ducks and dog walkers while discussing the show and the food. Our Meals came with all four of the interestingly flavored dips, so we got to try them all and experience the Wednesday hype. It was a delightful Mother-Daughter bonding moment that even Morticia and Wednesday would be proud of.
- MHMichelle HenricksenOct 14, 20255.0Nice front lady. She actually helped get my order a little bit cheaper since I was ordering items all separate. Which was nice and very helpful.
- BSbrandon sitaSep 25, 20251.0What an incompetent staff. My goodness. 40 dollars for two meals and your staff cant even give the proper burgers nor take things off of them. Laziness at its finest. Seek new employees 👏
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Centralia, WA?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer any special hours during holidays?
Yes, on December 24th, it is open from 10:00 AM to 6:00 PM, and it is closed on November 27th and December 25th.
What types of food and treats are specialty items at Dairy Queen Grill & Chill?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, Soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What amenities and services are available at Dairy Queen Grill & Chill?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, drive-thru, family-friendly environment, and supports mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located in Centralia?
It is located at 701 Harrison Ave, Centralia, WA 98531-2109, United States.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/19233/.
Are there family-friendly features at Dairy Queen Grill & Chill for customers with children?
Yes, the restaurant welcomes families and children, offers high chairs and booster seats, and has a family-friendly atmosphere.
What nearby hotels can I stay at when visiting Dairy Queen Grill & Chill?
Nearby hotels include OYO Hotel Centralia, OYO USA, Travelodge Centralia, and Travellodge, all located close to 701 Harrison Ave.
Are there nearby attractions or parks where I can visit before or after eating at Dairy Queen Grill & Chill?
Yes, you can visit nearby Riverside Park and Rotary Riverside Park, which offer outdoor activities and skate parks.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Pizza Hut, Godfathers Pizza, The Snack Shack, Thai Dish, Gravity Coffee, Dutch Bros Coffee, Hometown Restaurant, Alibertos Mexican Restaurant, and Burger King.