Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
965 reviews
5 stars
510
4 stars
246
3 stars
138
2 stars
31
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some staff are praised for their friendliness and helpfulness, while others are criticized for rudeness and incompetence.
Food Quality
Food quality is inconsistent; while many enjoy the ice cream and blizzards, there are numerous complaints about the quality of hot food, including cold fries and poorly prepared burgers.
Cleanliness
The restaurant is generally reported as clean, but some customers noted issues with cleanliness and food safety, particularly regarding food handling practices.
Pricing
Customers express concerns about rising prices and the perceived value of the food, with some feeling that the cost does not match the quality received.
Wait Times
Long wait times, especially in the drive-thru, are frequently mentioned, with some customers noting that service can be slow during busy periods.
- MHMichelle HenricksenOct 14, 20255.0Nice front lady. She actually helped get my order a little bit cheaper since I was ordering items all separate. Which was nice and very helpful.
- BSbrandon sitaSep 25, 20251.0What an incompetent staff. My goodness. 40 dollars for two meals and your staff cant even give the proper burgers nor take things off of them. Laziness at its finest. Seek new employees 👏
- DVdancing ViltovaSep 21, 20255.0The pumpkin pie blizzards are sooo good! Totally worth a detour on your day 😀
- RRRaneSep 20, 20255.0Customer service is great 😃
- MSMadeline SchafferAug 17, 20254.0Service was good, and staff was nice. The burgers and fries were okay; burger was warm but tasted good, but the fries were cold.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Centralia, WA?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer any special hours during holidays?
Yes, on December 24th, it is open from 10:00 AM to 6:00 PM, and it is closed on November 27th and December 25th.
What types of food and treats are specialty items at Dairy Queen Grill & Chill?
Specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, Soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What amenities and services are available at Dairy Queen Grill & Chill?
The location offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, drive-thru, family-friendly environment, and supports mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located in Centralia?
It is located at 701 Harrison Ave, Centralia, WA 98531-2109, United States.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/19233/.
Are there family-friendly features at Dairy Queen Grill & Chill for customers with children?
Yes, the restaurant welcomes families and children, offers high chairs and booster seats, and has a family-friendly atmosphere.
What nearby hotels can I stay at when visiting Dairy Queen Grill & Chill?
Nearby hotels include OYO Hotel Centralia, OYO USA, Travelodge Centralia, and Travellodge, all located close to 701 Harrison Ave.
Are there nearby attractions or parks where I can visit before or after eating at Dairy Queen Grill & Chill?
Yes, you can visit nearby Riverside Park and Rotary Riverside Park, which offer outdoor activities and skate parks.
What other dining options are available near Dairy Queen Grill & Chill?
Nearby dining options include Pizza Hut, Godfathers Pizza, The Snack Shack, Thai Dish, Gravity Coffee, Dutch Bros Coffee, Hometown Restaurant, Alibertos Mexican Restaurant, and Burger King.