Subway

3.0
134 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burlington Subway® Restaurant at 9660 Old Highway 99 N Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9660 Old Highway 99 N Rd, Burlington, WA
98233, United States

Hours

Reviews

3.0
134 reviews
5 stars
38
4 stars
27
3 stars
11
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of training, and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including stale bread, insufficient ingredients, and overall dissatisfaction with the sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store, impacting the overall dining experience.

Service Speed

Customers frequently complained about slow service, with long wait times even during non-peak hours.

Inconsistent Experience

Feedback indicated a mix of positive and negative experiences, with some customers praising specific staff members while others reported significant issues.
  • BB
    Brian
    2 days ago
    5.0
    So friendly and attentive to detail. The store was spotless. Soup is on. Come get it.
  • KH
    Kora Harris
    3 days ago
    1.0
    I’ve never written a bad review before I’ve never even felt the need to but today’s experience deserves it. I spent nearly $40 on three sandwiches, and every single one of them was made with the stingiest portions I’ve ever seen. The employee acted like the toppings were coming out of his own paycheck. When I ordered a Subway Club, he didn’t know what was on it, made the wrong sandwiches, and only put mayo on half of one. When we asked for pickles, he added two slices total. I also asked for vinegar and he barely put any at all. On top of that, he spoke so quietly that I had to keep guessing what he was saying, and the whole interaction just felt uncomfortable and frustrating. For the price I paid, the service and food quality were incredibly disappointing. This was honestly one of the worst experiences I’ve had at a Subway, and I left feeling like my money was completely wasted.
  • IS
    Inder Singh
    Oct 13, 2025
    5.0
    Absolutely loved it. Aditiya is superstar
  • ZD
    Zane Davies
    Jul 17, 2025
    5.0
    Very good vishal
  • LA
    lilly anderson
    Jul 14, 2025
    1.0
    Guy that took my order was being super childish about adding more veggies. Asked for more spinach he then rolled his eyes and grabbed a huge handful that was way too much and went to add it. He was being super stingy and I feel as if they are greedy and want tips but put in the least amount of effort. Will not be returning to sedro or cook road both of them are disappointments to the community. The way he made our sand-which was super messy. He didn't care about being neat or polite. He also toasted our sandwich and took it out early so our meet was not even warm.

Frequently Asked Questions About Subway

What types of meals does Subway at 9660 Old Highway 99 N Rd serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the opening hours of Subway in Burlington, WA?

Subway is open daily from 8:00 AM to 9:00 PM.