Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with long wait times both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Staff Attitude
Many reviews highlighted rude and dismissive behavior from staff, with complaints about employees being unprofessional and uninterested in customer service.
Order Accuracy
Frequent issues with incorrect orders were noted, including missing items and wrong food being served, leading to customer frustration.
Cleanliness
While some customers praised the cleanliness of the bathrooms and play area, others reported dirty tables and unsanitary conditions.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others received cold or poorly prepared food, contributing to overall dissatisfaction.
JR
Juan Rosas
4 days ago
5.0
Clean and efficient. Only downside is an extremist dropping their leaflets in the bathroom.
MH
Melissa Howell
Nov 15, 2025
5.0
Went here on Nov 15 25 and the staff here were just the best! The place was clean. The manager was on top of everything. I will absolutely come back to this spot despite the drive just because of the awesome service.
CO
Colleen Owens
Nov 2, 2025
1.0
Didn't have the Halloween buckets, and messed up a happy meal. Asked for no onions got onions and they didn't give me my second fries. Went through drive through and then had to go inside because of the missing fries. I seen a Halloween bucket and was told the manager claimed it, it was the last one. I didn't know they messed up the burger until I had already left, onions on it and child is allergic so ya that went into the trash. Thanks for nothing McDonald's.
AD
Annamarie Deen
Oct 19, 2025
5.0
I had a great experience the woman who helped me was so amazing, and kind. But I couldn’t help but overhear a conversation she had with a customer, the customer was being really hostile about the daily double being on the buy one get one menu on the kiosk and wanted the manager to give her one for free and the manager told her it’s not false advertisement, that sandwich hasn’t been on that menu in awhile so I don’t think the kiosk would lie about it. Well I’m a nosy lady and I went over and looked on the kiosk after she left and caused her scene and it’s not on that menu, not on the kiosk or menu screen above the workers.
LL
Lisa
Oct 15, 2025
1.0
I come here very often with my husband and grandkids in the mornings, they’re very young and love the play area a lot. Well lately it’s just seems like the entire staff is just full of drama. I over heard 3 employees out talking in the lobby area for over 30 mins about not so nice things. We’ve been coming here for years and just the last few months seems like the staff has lost its touch on being nice and friendly and keeping their private conversations to themselves.
The way these women spoke was so unpleasant I had to make my husband go over and grab refills for our coffee alone because it was vulgar. It seemed like two of the three women were managers too… just so unprofessional.