Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,737 reviews
5 stars
613
4 stars
421
3 stars
331
2 stars
154
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with order accuracy and slow service, particularly during busy times.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, especially during breakfast hours.
Food Quality
The quality of food was inconsistent, with some customers receiving overcooked or stale items, while others praised the freshness.
Cleanliness
The restaurant was generally noted as clean, although some reviews mentioned issues with bathroom cleanliness.
Community Concerns
Several customers expressed dissatisfaction with the management's handling of employee work conditions during adverse weather events.
- MAMatthew Anderson4 days ago4.0Friendly fast service. Got $5 off a $10 mobile purchase so it was worth it. Even got hot fries!
- DSDeb Sparks4 days ago2.0We took our grandkids to have lunch and play. The tables and play area were dirty. We will definitely not go back
- ECEarl Cummings6 days ago1.0Just waited 25 minutes for 2 sausage mc muffins.. the one cook was barley moving at all
- JAJenn AndersonDec 20, 20252.0Why do you keep closing the restaurant early?Only the drive thru has been open at night.
- JBJerin BacusDec 15, 20252.0Edited review, I tried ordering a spicy McChicken using my points not only did they not want to complete my order but they’ve initially told me I couldn’t do that and then after I got a manager involved, they said oh wait yes you actually can do that and then I asked them for two other items they messed both of them up, but forgot to give me one of them. I had to circle back and get it. I received it and it was also incorrect and all around just terrible. Terrible customer service.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on weekdays?
McDonald's in Burlington, WA is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery every day with varying hours, generally from 5:00 AM to 11:45 PM. Delivery options include curbside pickup, same-day delivery, and no-contact delivery.
What payment options are available at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, there is a drive-thru open from 5:00 AM to midnight on weekdays, and until 1:00 AM on Fridays and Saturdays.
How can I place an order online for McDonald's?
You can order online via McDonald's website, mobile apps (iOS and Android), or through the provided delivery link: https://mcdonalds.order.online/business/-5579.
What services does McDonald's provide for customer convenience?
McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby stores where I can shop before or after visiting McDonald's?
Yes, nearby stores include SEPHORA at Kohl's for retail and cosmetics, Daiso - Japanese Household Goods for discount items, and Vans shoe store.
What other dining options are near this McDonald's location?
Nearby dining spots include Whidbey Coffee, a coffee shop and cafe, and Olive Garden Italian Restaurant for Italian cuisine.
Are there automotive services close to McDonald's in Burlington?
Yes, nearby automotive-related places include Discount Tire Store - Burlington, WA, Glass America for auto glass service, and Gerber Collision & Glass for auto body repair.
Does McDonald's in Burlington have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food. More information is available at their website.