Food Quality
Customers reported inconsistent food quality, with issues such as stale bread, incorrect orders, and poorly made sandwiches.
Service Speed
Many reviews highlighted slow service, especially during busy hours or when ordering online, contradicting the brand's 'freaky fast' promise.
Cleanliness
Several customers expressed concerns about cleanliness, particularly in the bathrooms and food preparation areas.
Customer Service
While some reviews praised friendly staff, others reported poor customer service experiences, including rude interactions and unhelpful responses.