Chipotle Burlington Blvd. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported that portion sizes were consistently small and inadequate, especially for meat and toppings.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary food preparation areas.
Customer Service
Feedback indicated a mix of experiences with customer service, with several reports of rude or inattentive staff, while a few praised friendly service.
Food Quality
While some customers enjoyed the food, others noted issues with freshness, flavor, and food safety, including reports of food poisoning.
Atmosphere
The atmosphere received mixed reviews, with complaints about loud music and a chaotic dining environment, contrasting with some positive mentions of a welcoming vibe.
NN
NonlinearLog19
4 days ago
2.0
Super greedy with the meat servings. First serving was small.. so I asked for double meat. The second serving was even smaller, and not only that, but stupid expensive with double meat and guacamole.
KP
Kayliegh Perdue
Dec 19, 2025
4.0
The music is ALWAYS so loud.
RB
Rachel B
Dec 9, 2025
1.0
Portions of rice, beans, and guacamole were fine in my burrito bowl. But they were extra stingy on the meat and when I asked for more meat because the portion was so small, the second amount was smaller than the palm of my hand. For $14 I could have gone to Costco and buy meat in bulk myself and feed a full family but instead I barely got any meat in my bowl and I could see the abundance of meat they were cooking on the grill behind the counter. Not to mention the overall size of my bowl was half the size they used to be. The staff was somewhat polite but not very warm and welcoming and the atmosphere was not it. Truly dissapointing. For $14? Wouldn't come back again, I'm better off spending my money elsewhere.
NN
Nikki
Dec 7, 2025
2.0
Was passing through during promotion of buy 3 tacos get a free entree. Manager insisted the deal was for buy 3 tacos get 3 tacos free. Showed them the social media post that shows photo of 3 tacos + bowl and the caption stated buy 3 tacos get free entree. Dining room was a disaster. Can’t imagine how well they keep back of the house clean. Or don’t. Manager ended up authorizing the promotion. Won’t be going back to this location if we can help it. Parking lot also sucks.
AB
Andrew Black
Dec 6, 2025
1.0
Came here for lunch and within just a couple of hours I have been dealing with the worst food poisoning I've ever had. Not sure what it is that is making me sick. But I would definitely check all your foods to make sure nothing is spoiled or undercooked
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill known for at the Burlington Blvd. location?
Chipotle Burlington Blvd. is known for its fast-casual dining experience featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following Food with Integrity principles.
What are the operating hours of Chipotle Mexican Grill on Burlington Blvd.?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill on Burlington Blvd. offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services to customers.
How can I order food online from Chipotle Mexican Grill in Burlington?
You can order online through their official order website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What types of payment are accepted at Chipotle Mexican Grill on Burlington Blvd.?
Chipotle accepts credit cards and offers gift cards for payment.
Is the Chipotle on Burlington Blvd. inclusive to all communities?
Yes, this location welcomes LGBTQ customers and promotes an inclusive environment.
Which nearby locations can I visit before or after dining at Chipotle Mexican Grill Burlington Blvd.?
Nearby places include Soccer City for sporting goods, HOTWORX yoga and gym studio for fitness, and Panera Bread for coffee and bakery items, giving customers options for activities or snacks before or after their meal.
How can the nearby BECU credit union be useful for Chipotle customers?
Customers can conveniently access banking services or ATMs at BECU close to Chipotle, which can be helpful if they need cash or banking assistance during their visit.
Are there any nearby shopping options around Chipotle Burlington Blvd.?
Yes, Kmart and Rent-A-Center are nearby retail stores where customers can shop for department store items and furniture rentals respectively.
Where can I follow Chipotle Mexican Grill on social media for updates and rewards?
You can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram under the handle 'chipotle', Twitter at @ChipotleTweets, LinkedIn at https://www.linkedin.com/company/chipotle-mexican-grill/, Pinterest at https://www.pinterest.com/chipotlemg/, and YouTube at https://www.youtube.com/chipotle for the latest updates and rewards.