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McDonald's

3.5
(1346 reviews)

Business Details

1516 SW 114th Street, Burien, WA
98146, United States
(206) 248-3072
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1516 SW 114th Street, Burien, WA
98146, United States

Hours

Reviews

3.5
1,346 reviews
5 stars
474
4 stars
269
3 stars
258
2 stars
113
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful, particularly during busy hours.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers enjoyed the food, others complained about it being cold, poorly prepared, or not meeting expectations.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted dirty conditions.

Service Speed

Customers experienced long wait times for both drive-thru and dine-in orders, with some stating that service was faster during certain times.
  • MC
    Misty Cline
    Feb 17, 2026
    1.0
    If i could give this place a zero I would. I ordered on the app, but i had never done it not in drive thru before so I asked if I had did it right. The manager behind the counter walked off without saying anything, another manager came up said "what do you want?" I said the same thing, I just wanted to be sure I did it right. He asked my name at least but again walked off without saying anything. We had two meals. I ordered the oreo shamrock mcflurry, the photo looked so good. It came to me un-mixed. As in the oreo crumbles on top and the shamrock syrup on top of that. I went back in (we were eating in the car) and asked them if they could mix it. It felt like they were clueless. One manager took it, went behind the wall, talked to another manager about it, but at least I could hear it going. Then another crew member handed it to me. It wasnt fully mixed as i had to finish it, but it was at least better. Just felt like I was a hassle to them the entire time. I will NEVER be back to this one.
  • AP
    Aleta Perkins
    Feb 16, 2026
    5.0
    Food fresh, hot, order delivered to table. Clean, restroom was clean and supplied well.
  • AC
    Adriana Cervantes
    Feb 12, 2026
    3.0
    It takes a long time to make coffee.
  • GM
    Gilberto Mendez
    Feb 9, 2026
    4.0
    Muy poca personal
  • TS
    t sustaita
    Jan 20, 2026
    4.0
    It was cold and they delivered curbside.. thank you . The food was delicious. More expensive than lakewood by almost 2.00 but everything closer to Seattle is mo r e expensive than down south

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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