Brand Certified
McDonald's
3.5(1878 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
15620 1st Ave S, Burien, WA
98148, United States
Certified by McDonald's • Mar 01, 2026
(206) 243-9988
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,878 reviews
5 stars
654
4 stars
383
3 stars
346
2 stars
170
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional behavior from staff.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and unhelpful responses when addressing these problems.
Cleanliness and Atmosphere
The dining environment was often described as unwelcoming and poorly maintained, with complaints about cleanliness and the overall atmosphere.
Food Quality
Several customers noted a decline in food quality, specifically mentioning cold or poorly prepared items.
Operational Issues
Frequent complaints about the location not being open during advertised hours and issues with the mobile ordering system.
- NSNate SFeb 24, 20263.0Randomly closed for "maintenance", not sure though it looked like they were just chatting. Cones in the drive-thru and doors locked. Online ordering is still on so a constant stream of people trying to get their orders are showing up confused because nobody bothered to turn it off. I get projects and all, just maybe turn off the ordering or call corporate before hand to coordinate that to prevent issues with people's morning commutes
- JLJennifer LyFeb 8, 20261.0They had forgotten my fries and started an argument with me over it. Absolutely ridiculous over some fries.
- CWC WFeb 5, 20261.0Going thru the drive thru today at 5:15 am I encountered the rudest service ever! The woman collecting the money acted like she didn’t even see me. She slid the window open, said nothing then she shut it again. She made me wait 3 more minutes while she piddled around with the condiments. Not friendly at all! This is not the first time this has happened with the same employee. She doesn’t belong in the service industry!
- NBNoah BowerFeb 4, 20265.0Not sure what's up with all the bad reviews for this mcdonalds. I've always had on par or above average customer service here and the food is always hot. I just went here and the woman who served me was pleasant and did the job efficiently, she deserves a raise probably. I would share a picture of the food but it was too good to stop and take one.
- VIvaleriia ivanovaJan 29, 20261.0For my birthday, I wanted to use a promo code. I waited several times for 15 minutes each time, and after waiting 40 minutes in total, I approached the staff. They didn't help me and told me to wait, and in the end I sat there for an hour and leave
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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