Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and poor customer service.
Food Quality
While many customers enjoy the food and ice cream, there are complaints about incorrect orders and items not meeting expectations, such as melted blizzards.
Cleanliness
The restaurant is generally noted for its cleanliness, with several reviews highlighting it as one of the cleanest fast food locations.
Pricing Concerns
Customers express concerns about pricing, with some feeling that items are overpriced or that upgrade charges are excessive.
Order Accuracy
There are frequent mentions of order accuracy, with some customers reporting that their requests for modifications are often overlooked.
AR
Angie Sue Risvold
6 days ago
5.0
GREAT across the board! Mmmmmm! And I love this pumpkin one with cheesecake peices (-crust) with the yummy whipped cream 😋😋🖤🖤. Such great service at the counter too, the kid was funny and sweet!
OW
Oliver White
Nov 12, 2025
5.0
Ordered shakes cheese curds number 2 double stackers the onion rings and white cheese burgers and all were good
Service was always friendly and quick
Bathrooms and restaurant and dining area appears quite clean
Also has a superbly excellent service all around 🦌 🫎
PC
Paul Cameron
Oct 20, 2025
5.0
Clean, good food,great service.
KM
ken merriman
Oct 10, 2025
5.0
Dairy Queen has been around for a long time. Food ok prices are not to bad. It's clean and the people who work there are nice.
JH
John Hopper
Sep 27, 2025
5.0
Best DQ around, hands down. Great folk, great food and super fast!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Burien, WA?
Dairy Queen Grill & Chill is open Monday to Thursday from 10:00 am to 10:00 pm, Friday and Saturday from 10:00 am to 11:00 pm, and Sunday from 11:00 am to 10:00 pm.
Where is Dairy Queen Grill & Chill located in Burien?
It is located at 14310 Ambaum Blvd SW, Burien, WA 98166-1444, United States.
What types of food and treats are Dairy Queen Grill & Chill known for?
They are known for soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location offers drive-thru service and seating, including high chairs and wheelchair accessibility, making it family-friendly.
How can I order food from Dairy Queen Grill & Chill for pickup?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/12533/.
Are there any special hours or closures during holidays?
Yes, for example, on November 26 and December 24, it is open from 10:00 am to 6:00 pm, and it will be closed on November 27 and December 25, 2025.
What are some nearby restaurants to Dairy Queen Grill & Chill that I could visit?
Nearby restaurants include Little Caesars Pizza, Eat Time (Chinese restaurant and cafe), Szechuan Kitchen, Happy Garden Chinese Restaurant, and Tacos El Hass (TexMex and Mexican).
Are there family and kid-friendly services around Dairy Queen Grill & Chill?
Yes, besides Dairy Queen being family-friendly and good for kids, nearby places like Burien Children's Dentistry and BricksR4Kids (a toy store) cater to children and families.
Can I visit other services like hair salons or spas near Dairy Queen Grill & Chill?
Yes, nearby you can find beauty salons and spas such as Star Nails, Hien's Hair Salon, Ambaum Barber Shop, Cloud 6 Spa, and Vi Vi Nail Salon for grooming and relaxation.
How can nearby places help me plan a visit to Dairy Queen Grill & Chill?
You could grab a meal or snack at Little Caesars Pizza or enjoy Asian cuisine at Happy Garden Chinese Restaurant before or after visiting Dairy Queen. Additionally, nearby transit points like Ambaum Boulevard SW & SW 148th Street can help you locate the area easily.