Dairy Queen Grill & Chill

Reviews

• ER

  Elizabeth Richardson

  4 days ago
  3.0
  drive through took longer then I expected, they seem to favor one lane over the other. once I was up to the front my blizzard was actually slightly thawed or soupy. I'm not sure if they are suppose to flip it over before they hand it to you anymore but the window attendant did not do that for me. the hamburger I watched them make from the window. the kitchen seem to be clean and well kepted. The window attendant was friendly, apologized for the wait and did smile. one thing that was worrisome was the drivethru lane there are white cones to direct you to the drive thru lane vs parking area. they have been hit several times and a few were protruding into the drivethru lane where it was very close to hitting my vehicle. I had to maneuver around them.
• JJ

  Jeannine Jones

  Oct 30, 2025
  1.0
  Wish there was an option for 0 stars. No one acknowledged me at the drive thru until I said something. Drove up to the window to pay and again no one acknowledged me so I drove away. Will not be eating here again.
• WH

  W Heart

  Oct 25, 2025
  1.0
  Beware if you order via the app, this place will steal your money. I placed an order on the app, my account was charged, I even received a confirmation email about my order. When I get to the window, I’m told they didn’t receive my order. I show them the confirmation email and my bank account where the money had been removed. They say there is nothing they can do. I contacted DQ through their app and all I get is a cut and paste response of “sorry about your experience, this matter has been fixed, hope you give us another chance.” NOTHING HAS BEEN FIXED! They took my money and I never received any food.
• TM

  THE MANN

  Oct 22, 2025
  3.0
  Stop to have cup of coffee with meal. DQ don't sell coffee (stupid). Had to have a dementia drink instead (pop). Female waitress asked if I was picking up double cheese burger. No one had even taken my order. Lost a customer only because of no coffee.
• JL

  Jamie Lindsay

  Oct 21, 2025
  1.0
  Service is always super slow, and the food usually is cold. I’ve gone there a few times because it’s close to my work hoping it was just a one off thing but every time I go I find myself disappointed in my choice. I’ve tried calling to speak to someone about these issues and they never answer the phone or help make things right. After this happening a few times now I’ve learned my lesson and will not be going back. I will go out of my way to drive across town to the fourth plain location. Also the fourth plain location has better prices and way quicker.

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