Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some praised the friendliness of staff, others reported rude behavior and unprofessionalism.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction.
Food Quality
Several reviews mentioned cold food and inconsistent quality, with some customers receiving items that were not fresh.
Cleanliness
The restaurant was noted for its cleanliness, although there were reports of unsanitary conditions in the bathrooms.
Speed of Service
Service speed was frequently criticized, with long wait times reported in both drive-thru and counter service.
NG
Nicole Goodman
Feb 7, 2026
2.0
Had the worst experience there
XM
X M
Feb 1, 2026
5.0
Store manager's customer service is top notch! None to second. Thank you for making the experience welcoming for everyone before and after me.
MW
marvin wilcoxson
Jan 4, 2026
1.0
Waited 25 minutes for Big Mac meal.Customer service here stinks.
CS
Carrie Smith
Dec 31, 2025
1.0
Everytime I go there is a problem. I once ordered and when I went to pay they just told me I couldn’t get the food. They said they didn’t offer it anymore. No justification, it seemed like they were too lazy to make my order. I was also rushed to the second window when I was still ordering. One of the worst McDonald’s I have ever been to.
JJ
Julie
Nov 6, 2025
1.0
Every single time my order is messed up. Nothing that I ordered and the one manager. The lady is super rude. Worst McDonalds