Arby's

3.9
1374 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3901 Wheaton Way, Bremerton, WA
98310, United States

Hours

Reviews

3.9
1,374 reviews
5 stars
576
4 stars
405
3 stars
206
2 stars
66
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some items being praised while others were criticized for being cold, undercooked, or poorly assembled.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall experience.

Item Availability

Customers expressed frustration over frequently being out of menu items, including sauces and specific food options.

Positive Experiences

Despite the negatives, some customers enjoyed their meals and noted friendly staff, indicating that experiences can vary.
  • AM
    Amber Morgan
    Nov 27, 2025
    1.0
    Didn't give me my sandwich so went back in to let them know, they told me they were out of roast beef and decided to not inform me until I went in to ask. I asked for a refund and they told me to do it online, when I said I didn't have an account and asked how to do that they person at the counter just said idk and would not be helpful.
  • KC
    Kyle D (CorruptCynic)
    Oct 23, 2025
    1.0
    Went to Arby’s after a long work day to feed myself and my family. Not what was on my bingo card. My sons sandwich was the same way too.
  • VF
    Victorya French-Williams
    Oct 10, 2025
    1.0
    These new steak nuggets are under seasoned trash. I've never had meat that was wet and dry at the same time. 0/stars
  • GS
    Greg Salo
    Sep 12, 2025
    5.0
    I have recently seen the commercials for Arby's Loaded Italian sub sandwich. I like Arby's, but rarely choose a meal from Arby's. Yesterday I went to the east Bremerton Arby's just to try the Loaded Italian sub sandwich. I like it. Very good. $7.49 for 9.6 ounces of sandwich. I will order it again.
  • FD
    Father D
    Jul 28, 2025
    1.0
    The people that work this particular location have broken my need to go back. I wanted to give it another shot as the closer Arby's in my area, but I cannot recommend visiting and will not be stopping by again. The last time I ordered here, despite being 2 hours before close and the only person in the building, I was spoken to the entire time as though just being there was inconvenient. Fair enough, you're probably tired, I feel that. But how are you going to try and tell me you're closed an hour before your ACTUAL close time, after I've placed a mobile order??? If the location is closing early, why would you not turn off the app? Because you haven't, I can only assume you've locked the doors and are lying to my face, in an attempt to keep people from ordering in person, which is rather disappointing to see. Additionally the sandwich ordered this evening was sloppy and only had sauce on half of it, and the half that did have sauce was so drenched it couldn't be eaten. While I'm pretty upset about the food, I'm more strongly confused. What the hell is going on here guys? Do better.