While many customers praised the deliciousness and flavor of the food, there were several complaints about inconsistent quality, small portions, and some dishes not meeting expectations.
Service
The staff received numerous compliments for being friendly and attentive, although there were some reports of poor customer service experiences.
Cleanliness
The restaurant was generally noted for being clean, but some customers expressed concerns about sanitation, particularly regarding the wooden plates used for serving.
Value for Money
Several reviews mentioned that the prices felt high for the portion sizes and quality received, leading to mixed feelings about the overall value.
MA
Mukesh Agarwal
3 days ago
1.0
Very bad food . Had chicken shawarma. Very dry . Pita was hard . Not sure how this place has so much of recommendation . There are lot of other Mediterranean food in the area which tastes better
NM
Narayanan Muthusubramanian
Feb 19, 2026
5.0
I loved this place everyone was super nice and their service was amazing i recommend this place 100%
LL
Luna
Feb 15, 2026
5.0
The best chicken shawarma EVERRRR <3 whenever I order on DD too I really appreciate they listen to my special requests (like no tomatoes)
AV
Aruna Veerappan
Feb 14, 2026
5.0
Many top-rated restaurants on Google can end up being a disappointment — but not Shwarma Time.
Their tagline is “Savor every bite,” and that’s exactly how I felt. The food was incredibly flavorful. Every bite of the chicken, paired with their sauces, was absolutely delicious. The staff was very friendly and welcoming.He made a smiley faced hummus for my daughter and wished all of us Valentine’s Day :)
To top it all off, they offer complimentary tea — and it was just as flavorful as the food. The rating truly feels well deserved.
The only area for improvement would be restroom cleanliness. The toilet bowl had visible stains. Otherwise, the place was cozy and comfortable.
Overall, we loved it and would definitely come back.
JX
Jehan Xue
Feb 8, 2026
2.0
I’m a bit confused by the high rating here. We ordered the shawarma wraps, but the process was disappointing. We weren't asked which toppings or sauces we wanted, they just put onions inside and called it a day. They gave us a white sauce on the side, but the wrap itself was quite dry and the flavor just wasn't there. Not the best experience.