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Safeway

4.1
(1336 reviews)

Business Details

20711 Bothell Hwy, Bothell, WA
98012, United States
(425) 483-1060

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 20711 Bothell Hwy, Bothell, WA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (425) 483-1060. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
20711 Bothell Hwy, Bothell, WA
98012, United States

Hours

Reviews

4.1
1,336 reviews
5 stars
630
4 stars
407
3 stars
170
2 stars
61
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Store Cleanliness

The store generally receives positive remarks for cleanliness, but there are complaints about unsanitary conditions in specific areas, such as the fresh bread section.

Pricing Issues

Many customers expressed dissatisfaction with high prices compared to competitors, with some feeling that the store engages in price gouging.

Staffing Concerns

Several reviews noted that the store is often understaffed, leading to long wait times and inadequate customer service during busy hours.

Product Quality

There are complaints about the quality of produce and other perishable items, with reports of outdated or spoiled products on shelves.
  • SS
    Suchaya Suwanchatree
    Jan 20, 2026
    5.0
    Excellent service help from Josh in the meat department today. Thank you, we appreciate you.
  • CW
    Collin White
    Jan 7, 2026
    1.0
    I just had the worst customer service I have ever had at a grocery store I have been a loyal member for over 30 years. My grocery store! This was by the manger running it on January 7th at 7:50pm and was of Indian decent. I did not get his full name.I had to load all my groceries off the counter, which was a lot, While he was shaking hands with his friends and coming back and forth leaving me to take care of my groceries. Highly unprofessional as I am a manager of 30 years myself! Bad news for my Safeway!
  • BC
    Bellina Chin
    Dec 20, 2025
    2.0
    I’m a loyal and frequent Safeway customer, and I visited the store around 6 PM on Friday. I was surprised to see that there didn’t seem to be many workers. There was only one cash register open, which is unusual for this time of day/weekend before Christmas. Normally, the meat and seafood counter has several people working, but today there was just one person and he was busy sweeping the floor when I arrived. When he (John) finally helped me, he apologized for the wait and explained that he was the only one there today. Despite being short-staffed, John was incredibly helpful and answered all my questions. That said, it seemed odd that the weekend before Christmas, the store wasn’t staffed more fully, especially at 6 pm. If it was 10 pm on a weekday, I would understand, but 6 pm on a weekend, esp before Christmas seems strange. I hope this was just an exception as I’m not sure how one open checkout lane is manageable. If the trend continues and things keep getting worse, I may need to start shopping at Fred Meyer.
  • LA
    Lorinda Anderson
    Dec 1, 2025
    5.0
    Decided to use the staff check-out option today. ‘Stephanie’ was friendly, efficient, and managed to have a very pleasant exchange with each of the shoppers despite some glitches in the check-out systems. I was equally impressed that her store manager, ‘Raihgi’ (SP?) assisted her with bagging my groceries to expedite my purchase. A great experience!
  • ER
    ELEANOR RODRIGUEZ
    Nov 14, 2025
    4.0
    Rude people on self checkout (females asian)

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

Safeway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
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