Looking for a grocery store near you? Visit your local Safeway located at 20711 Bothell Hwy, Bothell, WA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (425) 483-1060. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.
Store Cleanliness
The store generally receives positive remarks for cleanliness, but there are complaints about unsanitary conditions in specific areas, such as the fresh bread section.
Pricing Issues
Many customers expressed dissatisfaction with high prices compared to competitors, with some feeling that the store engages in price gouging.
Staffing Concerns
Several reviews noted that the store is often understaffed, leading to long wait times and inadequate customer service during busy hours.
Product Quality
There are complaints about the quality of produce and other perishable items, with reports of outdated or spoiled products on shelves.
SS
Suchaya Suwanchatree
Jan 20, 2026
5.0
Excellent service help from Josh in the meat department today. Thank you, we appreciate you.
CW
Collin White
Jan 7, 2026
1.0
I just had the worst customer service I have ever had at a grocery store I have been a loyal member for over 30 years. My grocery store! This was by the manger running it on January 7th at 7:50pm and was of Indian decent. I did not get his full name.I had to load all my groceries off the counter, which was a lot, While he was shaking hands with his friends and coming back and forth leaving me to take care of my groceries. Highly unprofessional as I am a manager of 30 years myself! Bad news for my Safeway!
BC
Bellina Chin
Dec 20, 2025
2.0
I’m a loyal and frequent Safeway customer, and I visited the store around 6 PM on Friday. I was surprised to see that there didn’t seem to be many workers. There was only one cash register open, which is unusual for this time of day/weekend before Christmas. Normally, the meat and seafood counter has several people working, but today there was just one person and he was busy sweeping the floor when I arrived.
When he (John) finally helped me, he apologized for the wait and explained that he was the only one there today. Despite being short-staffed, John was incredibly helpful and answered all my questions.
That said, it seemed odd that the weekend before Christmas, the store wasn’t staffed more fully, especially at 6 pm. If it was 10 pm on a weekday, I would understand, but 6 pm on a weekend, esp before Christmas seems strange. I hope this was just an exception as I’m not sure how one open checkout lane is manageable. If the trend continues and things keep getting worse, I may need to start shopping at Fred Meyer.
LA
Lorinda Anderson
Dec 1, 2025
5.0
Decided to use the staff check-out option today. ‘Stephanie’ was friendly, efficient, and managed to have a very pleasant exchange with each of the shoppers despite some glitches in the check-out systems. I was equally impressed that her store manager, ‘Raihgi’ (SP?) assisted her with bagging my groceries to expedite my purchase. A great experience!
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 20711 Bothell Hwy, Bothell, WA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 20711 Bothell Hwy, Bothell, WA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
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