Five Guys

4.3
1260 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1111 228th St SE in Bothell is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1111 228th St SE, Bothell, WA
98021, United States

Hours

Reviews

4.3
1,260 reviews
5 stars
712
4 stars
324
3 stars
124
2 stars
45
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service from staff, highlighting their positive attitudes and welcoming demeanor.

Food Quality

While many reviews noted the deliciousness of the burgers and fries, there were complaints about inconsistency in food preparation and quality, particularly regarding soggy fries and bland burgers.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not match the portion sizes or quality of food received.

Cleanliness

The restaurant was frequently described as very clean, with well-maintained dining areas and restrooms.
  • JB
    J the Batchelor
    5 days ago
    1.0
    I remember when 5 Guys opened they had large boats for peanuts long lines burgers were good but not blown away they over stuffed the fries which were ok but not great prices were above average alot of hype. That was then this is now tiny peanut boats no long lines there's 2 or 3 employees addition to myself makes 4 Guys or gals. This place is a Ghost town I live within walking distance haven't been in over 10yrs! I drive by everyday one car out front employees Im truely shocked when I see somebody in there seriously how does this place stay open?šŸ¤” Im a foodie brutally honest back to the burgers so mid the bun was rock hard the bacon was meh. The toppings ok but in all burger had No flavor hence No one goes there. The fries are tasteless and shrinkflation. I go to Dicks it's always busy they make money hand over fist.It doesn't need rebranding it needs a complete menu overhaul asap owners should be suing corporate for Millions in lost revenue. If I was the owner Id ditch 5 Guys and reopen talk to Lorettas Northwesterner in Seattle beg for a expansion they have the top 5 Burger in America it's like Dicks that's a solid 8 but Lorettas 12 they copycated Dicks but out did them plus some. If you spoke to Lorettas and did a low cost deal the lines and uber eats would be out the door Seriously! Ditching the corporate fees But what do I know besides eaten the top 5 Burger in America which is Lorettas Northwesterner.Matter of fact I might talk to Lorettas and open my own Burger place with little overhead
  • CL
    Chok Sheak Lau
    Dec 6, 2025
    2.0
    The hamburger costing $11.49 per piece I ordered online looks nothing like what is in the picture. It is just buns with meat and nothing else!!
  • LC
    L C
    Oct 25, 2025
    5.0
    Great and friendly service today from Kenzie, Paulina, Carla, and Gustav. My meal was perfect. 10/10 recommend this location!
  • JW
    Jerry Walsh
    Oct 21, 2025
    2.0
    I bought a vanilla shake from five guys. Five Guys does not actually sell vanilla shakes. They sell some sort of base with no flavor that they use for their other milkshakes and call it a vanilla shake.There was no identifiable vanilla flavor in the shake. I can't speak for the other shakes but do not buy vanilla shake from Five Guys.
  • JW
    Jim Watts
    Oct 10, 2025
    5.0
    Always wonderful, and they have the best cajun fries out there. The problem is, you enjoy a large Cajun fries, you don't leave room for much else. If I don't just only order the cajun fries I'll usually just add a hot dog as it is something manageable, but still very filling. Something to consider, is that while their prices are a bit steep, if you get yourself a double burger at a large fry you have food for two people to fill themselves up and both will really enjoy it. Definitely one of the best burger and fries places to go, and don't forget to grab a big head full of the peanuts! They are fun to crack and nibble on before you get your food and that will definitely make the rest of the meal go a lot further.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.