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Arby's

3.5
(1031 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1027 228th St Se, Bothell, WA
98021, United States

Hours

Reviews

3.5
1,031 reviews
5 stars
305
4 stars
286
3 stars
204
2 stars
86
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and missing items, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; while some enjoyed the sandwiches, others complained about cold, poorly prepared meals.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant, including dirty floors and restrooms.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others noted unhelpful or rude behavior.

Operational Problems

Frequent complaints about inconsistent hours and the restaurant closing early or being out of key menu items.
  • DD
    Dennis
    Feb 14, 2026
    5.0
    ARBY,S DELIVERS THE MEATS!! ORDER IN THE UBER EATS FOR THE MEATS....QUICK DELIVERY FOR PIPING HOT SANDWICHES.
  • WW
    Wajindekuangmashi
    Jan 22, 2026
    1.0
    Are your employees here really that bad? Deliberately giving us less than what we need? Our takeout orders are always missing something. I'm sure it's intentional. It's awful. I'll never eat here again. It's terrible. I'm sure I'm not the only one who's had this experience.
  • EN
    eyemann niddiott
    Jan 21, 2026
    3.0
    They got the sauces incorrect in mobile order although receipt was correct.
  • FB
    Forrest Beal
    Jan 8, 2026
    5.0
    I had a great experience at this Arby’s. I was super indecisive about my order, but Jessica was incredibly patient, kind, and helpful the whole time. She never rushed me and made the experience feel welcoming instead of awkward. I ended up getting a Reuben without sauerkraut and with extra cheese, and it was perfect—fresh, hot, and made exactly how I asked. Easily one of the best sandwiches I’ve had here. The only complaint at all is the girls’ restroom, which could definitely use some attention—my girlfriend had to hover because there was no toilet seat cover, unfortunately. Other than that, amazing service and great food. Jessica really made the visit stand out, and I’ll definitely be back.
  • MD
    Meagan Doyon
    Dec 30, 2025
    1.0
    Ordered a double beef and cheddar. Cheddar tasted like it had been sitting for way to long. Ordered a 6 piece mozzarella stuck and got a 4. They got rid of the spicy 3 pepper sauce in general the woman said. I was so disappointed after spending over 18 dollars.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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