Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty conditions inside.
Customer Service
Customer service experiences varied widely, with some employees praised for friendliness while others were described as rude or inattentive.
Order Accuracy
Numerous complaints about incorrect orders, with several customers receiving the wrong items or missing components.
EK
Elijah Kim
5 days ago
1.0
AVOID THIS LOCATION! GO ELSEWHERE!
You can't really expect much from fast food these days but the bar is extremely low at this location. I ordered 2 of the 4 piece Chicken Tenders and had to wait 15 minutes for them. Really? 15 minutes for tenders that do not take anywhere near that long to fry? This was also around 11:20pm and only 2 other cars came through the drive thru so they were not busy.
To top it all off, they forgot my ranch so I had to go back through the drive thru to ask for it. When I mentioned that I wasn't given my sauce, the immediately got an aggressive attitude with me. Then when I pulled up to the window, they slammed 2 ranch cups into my hand and slammed the window shut. So not only were they extremely rude and unprofessional, they also jipped me on sauce. 1 ranch cup is not enough for an order of 4 tenders. So they literally only gave me half of my sauce.
Oh and the icing on the cake? I also ordered 2 Jr. Bacon Cheeseburgers and the beef was old, cold and dry. It had clearly been sitting for a long time because it wasn't even warm enough to melt the cheese. And you know the burgers sat for the entire 15 minutes that it took them to cook my chicken. Plus they wouldn't give me a receipt either. Take your business elsewhere. They do not deserve it here.
KS
Kaylyn Schultz
Nov 11, 2025
1.0
Regularly forgets items from your order, but that, I’ve learned to let go. However, multiple times I’ve received cold food, not even warm. Room temp. And most recently at 11pm on Sunday night 11/9/25, I was given food that gave me food poisoning. Will be contacting corporate.
AW
Anthony White
Nov 8, 2025
4.0
I popped in for a quick lunch to go. I ordered my food, and it was fast and fresh. Even though I got my food to go, I noticed the lobby was clean and there were plenty of open seats.
JR
Jessica Robbins
Nov 6, 2025
1.0
Drive through consistently forgets your fries and will not give you a receipt (they dont ask either)
Always check before leaving the window.
Food is cold when handed to you. I wish I could say this was a one time thing but its at least 3 times I leave and realize there's lots missing.
SW
Skeet Webster
Oct 26, 2025
1.0
Slowest Wendy's ever! Most times I go to this particular it's a wait. I don't understand why this one is so slow, but most days it's at least ten minutes in the drive thru before you get to the speaker! I went there for breakfast today, only to sit in the drive thru for a half hour and when I got to the speaker I was told they weren't serving breakfast anymore! When I complained, all I got was, " bruh, I got a full dining room.....etc." I'm still trying to figure out how a half hour wait in the drive thru is acceptable.........
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bonney Lake, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bonney Lake, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (253) 891-1742.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 18211 State Route 410 E Wendy’s serve breakfast?
Yes, this Wendy’s location in Bonney Lake, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 18211 State Route 410 E still open?
Yes! Wendy's at 18211 State Route 410 E in Bonney Lake, WA is open and committed to serving quality food every day.
What are the operating hours for the Wendy's drive-through?
Drive-through hours are 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and 7:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near this location?
Delivery availability depends on your address. Use the Wendy's app or order.wendys.com to check delivery options at your location.
What payment methods are accepted at Wendy's in Bonney Lake?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can call the restaurant at (253) 891-1742 or reach Customer Care via their website, live chat, or by phone at 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu and prices can be found on order.wendys.com or the mobile app by selecting this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby spots include Lounge 9 Salon for beauty services, Sasquatch Car Wash for a vehicle clean, and Bonney Lake City Office if you have errands to run.
Are there other food options nearby Wendy's in Bonney Lake?
Yes, Crazy Taco offers Mexican food nearby if you're looking for variety.
What convenient services are near Wendy's for quick stops?
ExtraMile and Chevron gas stations are close by for fuel and convenience shopping needs.