Wendy's

3.8
1541 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18211 State Route 410 E, Bonney Lake, WA
98391, United States

Hours

Reviews

3.8
1,541 reviews
5 stars
606
4 stars
415
3 stars
246
2 stars
104
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty conditions inside.

Customer Service

Customer service experiences varied widely, with some employees praised for friendliness while others were described as rude or inattentive.

Order Accuracy

Numerous complaints about incorrect orders, with several customers receiving the wrong items or missing components.
  • EK
    Elijah Kim
    5 days ago
    1.0
    AVOID THIS LOCATION! GO ELSEWHERE! You can't really expect much from fast food these days but the bar is extremely low at this location. I ordered 2 of the 4 piece Chicken Tenders and had to wait 15 minutes for them. Really? 15 minutes for tenders that do not take anywhere near that long to fry? This was also around 11:20pm and only 2 other cars came through the drive thru so they were not busy. To top it all off, they forgot my ranch so I had to go back through the drive thru to ask for it. When I mentioned that I wasn't given my sauce, the immediately got an aggressive attitude with me. Then when I pulled up to the window, they slammed 2 ranch cups into my hand and slammed the window shut. So not only were they extremely rude and unprofessional, they also jipped me on sauce. 1 ranch cup is not enough for an order of 4 tenders. So they literally only gave me half of my sauce. Oh and the icing on the cake? I also ordered 2 Jr. Bacon Cheeseburgers and the beef was old, cold and dry. It had clearly been sitting for a long time because it wasn't even warm enough to melt the cheese. And you know the burgers sat for the entire 15 minutes that it took them to cook my chicken. Plus they wouldn't give me a receipt either. Take your business elsewhere. They do not deserve it here.
  • KS
    Kaylyn Schultz
    Nov 11, 2025
    1.0
    Regularly forgets items from your order, but that, I’ve learned to let go. However, multiple times I’ve received cold food, not even warm. Room temp. And most recently at 11pm on Sunday night 11/9/25, I was given food that gave me food poisoning. Will be contacting corporate.
  • AW
    Anthony White
    Nov 8, 2025
    4.0
    I popped in for a quick lunch to go. I ordered my food, and it was fast and fresh. Even though I got my food to go, I noticed the lobby was clean and there were plenty of open seats.
  • JR
    Jessica Robbins
    Nov 6, 2025
    1.0
    Drive through consistently forgets your fries and will not give you a receipt (they dont ask either) Always check before leaving the window. Food is cold when handed to you. I wish I could say this was a one time thing but its at least 3 times I leave and realize there's lots missing.
  • SW
    Skeet Webster
    Oct 26, 2025
    1.0
    Slowest Wendy's ever! Most times I go to this particular it's a wait. I don't understand why this one is so slow, but most days it's at least ten minutes in the drive thru before you get to the speaker! I went there for breakfast today, only to sit in the drive thru for a half hour and when I got to the speaker I was told they weren't serving breakfast anymore! When I complained, all I got was, " bruh, I got a full dining room.....etc." I'm still trying to figure out how a half hour wait in the drive thru is acceptable.........

Frequently Asked Questions About Wendy's

Is 18211 State Route 410 E Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.