Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bonney Lake, WA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 19855 South Prairie Road East for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,556 reviews
5 stars
477
4 stars
318
3 stars
273
2 stars
161
1 star
327
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.
Food Quality
Feedback indicated that food quality was inconsistent, with several customers describing items as cold, poorly prepared, or lacking flavor.
Wait Times
Customers frequently complained about excessively long wait times, both in the drive-thru and for food preparation, often despite low customer volume.
Pricing Concerns
Several reviews mentioned that the prices were high relative to the quality of food received, leading to dissatisfaction.
- SMSheena MooreDec 21, 20255.0I hadn't had Sonic since I moved to WA and found this Sonic hidden on a hill. Food was hot and service was fast!!
- PSPrabhjot SandhuDec 20, 20251.0We visit this location few times a month. We have noticed that the staff being rude for a while now. We’ve put up with it until last night, when it was too much even my daughter noticed how the employees were treating us. The person at the counter made no attempt to even act like she cared about customer service.
- LFLoreen FoutsDec 16, 20252.0We don’t eat here. Like ever. We’re not from Bonney lake. But last night we figured we were in town so why not. There were 5 of us - my husband and I and our 3 kids. I ordered the coney chili dog - the Costco sized one and I got a small order of mozzarella sticks. I asked for ranch dressing to dip. The girl confirmed our order and read it off to us. It sounded correct. Only when we got our food, there was no ranch. Nothing to dip my mozz sticks in and my chili dog was practically bare. Not a chili bean in sight. So we went back through the line and I showed her my food. She looked at our order and said we would need to be charged for the ranch since they didn’t charge us for it the first time and they’re “only allotted a certain amount of chili for the chili dogs” so they would need to charge us for more chili. Are you kidding me?!? We just paid over $60 for our food. But fine, we will pay. We got two ranches and a cup of chili. I swear to you, they watered down the chili. It was so runny and again, no beans. Chili is literally beans. I didn’t even finish it because it wasn’t good. I used to love this place years ago when we lived in town. My friends and I would have Sonic nights. But I know we won’t be coming back. I was so sad that this is how our food and service was received. Especially for the amount of money we spent. Now I know why the parking lot was empty.
- MMMasonDec 11, 20251.0Workers here are very rude
- LCLori CrawfordDec 4, 20255.0Wide variety of tasty food and drinks to accommodate the pickiest members of your group. The location itself of good right off highway 410 in BonneyLake but the parking lot is a little cramped. However the friendly employees and fast service make up for that. We love to preorder using the mobile app and the discounts are really exceptional. Prices are excellent as is without using the discounts.