Dairy Queen Grill & Chill

3.9
765 reviews
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Business Details

18204 State Route 410 E, Bonney Lake, WA
98391-7048, United States
(253) 863-0739
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
18204 State Route 410 E, Bonney Lake, WA
98391-7048, United States

Hours

Reviews

3.9
765 reviews
5 stars
320
4 stars
221
3 stars
106
2 stars
36
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others complained about cold, overcooked, or incorrect food.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Pricing Concerns

Many customers felt that prices were too high for the portion sizes and quality of food received.

Positive Experiences

Despite the issues, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary significantly.
  • WH
    William Hussey
    Oct 20, 2025
    5.0
    Just needed some Ice Cream
  • RW
    Rod Wittmier
    Oct 11, 2025
    4.0
    Their Banana Split Blizzard is the besr
  • KS
    Kayla Spaulding
    Aug 19, 2025
    2.0
    We had a less than pleasant experience this time around. We ordered via DoorDash a s'mores blizzard w/ caramel and a chocolate extreme w/ Oreos added. What they sent was the complete opposite. My husband received the s'mores blizzard with coco fudge. And I received vanilla ice cream with caramel sauce and chocolate chunks (I am not a fan of caramel and there was nothing extreme about the amount of chocolate as it was missing just about everything else). We each ate probably less than half just for the sake of not wasting our money but it ended up not being worth it and we just threw the ice cream away. I know mistakes happen and everyone is only human but it's extremely disappointing that we spent about $28 on the order and were only given $4.88 of our money back for getting a completely wrong order.
  • LT
    Lynette Timmons
    Aug 10, 2025
    1.0
    Drive through was extremely rude
  • BR
    Brandi Ridge
    Jul 21, 2025
    4.0
    Ordered and paid extra for more fries and sauce and did not get either, the amount of fries in my basket was less then I usually get
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Bonney Lake?

Dairy Queen Grill & Chill in Bonney Lake is open from 10:30 AM to 10:00 PM Monday to Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.

What type of food and treats does Dairy Queen Grill & Chill offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip basket, Grillburgers®, and DQ ice cream cakes.