Dairy Queen Grill & Chill

3.9
767 reviews
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Business Details

18204 State Route 410 E, Bonney Lake, WA
98391-7048, United States
(253) 863-0739
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
18204 State Route 410 E, Bonney Lake, WA
98391-7048, United States

Hours

Reviews

3.9
767 reviews
5 stars
322
4 stars
221
3 stars
106
2 stars
35
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions in the dining area and restrooms.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and enjoyed their ice cream and specific menu items.
  • DM
    D. J. Mason
    Dec 15, 2025
    5.0
    Love dairy queen. Dilly bars. Ice cream cake. Soft serve.
  • LD
    Lance Davis
    Nov 30, 2025
    1.0
    Kid wouldn't put tops on my to go blizzard order or put them in a bag. My food bag was so overfilled that it ripped in the parking lot losing both onion ring orders on the ground. I didn't go back inside for fear of retaliation on the replacement food after asking to prepare my food for travel in my vehicle. You lost a 50 yr customer today at the Bonney lake DQ.
  • WH
    William Hussey
    Oct 20, 2025
    5.0
    Just needed some Ice Cream
  • RW
    Rod Wittmier
    Oct 11, 2025
    4.0
    Their Banana Split Blizzard is the besr
  • KS
    Kayla Spaulding
    Aug 19, 2025
    2.0
    We had a less than pleasant experience this time around. We ordered via DoorDash a s'mores blizzard w/ caramel and a chocolate extreme w/ Oreos added. What they sent was the complete opposite. My husband received the s'mores blizzard with coco fudge. And I received vanilla ice cream with caramel sauce and chocolate chunks (I am not a fan of caramel and there was nothing extreme about the amount of chocolate as it was missing just about everything else). We each ate probably less than half just for the sake of not wasting our money but it ended up not being worth it and we just threw the ice cream away. I know mistakes happen and everyone is only human but it's extremely disappointing that we spent about $28 on the order and were only given $4.88 of our money back for getting a completely wrong order.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Bonney Lake?

Dairy Queen Grill & Chill in Bonney Lake is open from 10:30 AM to 10:00 PM Monday to Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.

What type of food and treats does Dairy Queen Grill & Chill offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip basket, Grillburgers®, and DQ ice cream cakes.