Chipotle Mexican Grill

3.6
531 reviews
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About

Mexican Restaurant
Chipotle Bonney Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
20416 98th St E, Bonney Lake, WA
98391, United States

Hours

Reviews

3.6
531 reviews
5 stars
243
4 stars
93
3 stars
47
2 stars
40
1 star
108

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported inconsistent and often small portion sizes, leading to dissatisfaction.

Service Quality

While some reviews praised fast and friendly service, others noted issues with staff training and responsiveness.

Food Quality

Several customers experienced problems with food quality, including undercooked rice and salty chicken.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean tables and unsanitary conditions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, particularly for online and takeout requests.
  • ST
    Steve Tyler
    2 days ago
    2.0
    Dirty tables and pee on the bathroom floor. Not appetizing at all.
  • AB
    Anna Banana
    5 days ago
    5.0
    My husband's been going here a lot since we moved out here 3 months ago so he dragged me here a couple days ago and now I'm obsessed we get the giant burrito but we turned it into the bowl so we can share it absolutely amazing and their honey vinaigrette sauce OMG that stuff is crack in a cup LOL I definitely recommend.🥰😎
  • DR
    Dom R
    Jan 4, 2026
    1.0
    This chipotle specifically has a lot of issues every single time I go there. Food out of temp, weird colors for greens and the rice and beans never tastes right
  • HS
    hazen sanchez
    Jan 3, 2026
    5.0
    1/3/25 my wife and i went to the bonneylake, WA chipotle to pick up our catering order only to realize i put the wrong date :( The manager said no problem, and whipped it out in 20 minutes or less! She was quick efficient and we were so thankful! She saved our whole football Seahawks party. Return customers for life!
  • SK
    Sven K
    Dec 1, 2025
    1.0
    ---UPDATE 12/21/2025 BEWARE OF PORTION BEING SHORTED-- My girlfriend and I came in to order and we both ordered the same thing. Well, the portions i received were half of what she got. Let the photos speak for themselves. Ill say this, id rather not go to Chipotle ever again and go to MOD Pizza where they don't short you on portions. --- Ive been to this location several times and each time they deliver a great meal. I ordered a bowl this time and picked up through the drive thru. When i got home there was only rice and vegetables no protein. What happened? I have to give this place 3stars because of this.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Bonney Lake serve?

Chipotle Bonney Lake offers customizable Mexican fast-casual fare including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Bonney Lake?

The restaurant is open daily from 10:45 AM to 11:00 PM.