Chipotle Mexican Grill

3.6
523 reviews
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About

Mexican Restaurant
Chipotle Bonney Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
20416 98th St E, Bonney Lake, WA
98391, United States

Hours

Reviews

3.6
523 reviews
5 stars
240
4 stars
92
3 stars
47
2 stars
39
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the fast service, with many noting they were in and out quickly.

Portion Sizes

There are significant complaints about inconsistent and small portion sizes, with many customers feeling shortchanged.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues like undercooked rice and overly salty dishes.

Staff Attitude

Customer service experiences varied, with some employees noted for their friendliness and helpfulness, while others were described as unfriendly or unhelpful.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
  • SH
    Steven Howard
    Nov 17, 2025
    1.0
    Other stores are good. This place , lacks in every aspect. Soup line feel. Employees don't care.
  • KW
    Kelsey Welsey
    Nov 11, 2025
    5.0
    The burrito guy went rogue. That thing’s the size of a newborn and I love him for it.
  • AJ
    Andrea Jimenez
    Nov 1, 2025
    5.0
    Very, very quick and fast service I was in and out not even in under two minutes. Great service and good food Thank you, chipotle
  • IK
    Ihor Kashchenko
    Oct 9, 2025
    1.0
    I usually enjoy Chipotle, but lately the portions have been really inconsistent. Some of the servers give out half-empty bowls. People come here and pay to get a proper meal, not to go home still hungry and look for something else to eat. I even took a photo at home — and even there you can see the bowl isn’t full. It’s disappointing because Chipotle used to be much more generous with their servings.
  • MJ
    Ms. Merri J
    Oct 5, 2025
    5.0
    fast and friendly service & great food

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Bonney Lake serve?

Chipotle Bonney Lake offers customizable Mexican fast-casual fare including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Bonney Lake?

The restaurant is open daily from 10:45 AM to 11:00 PM.