Chipotle Bellis Fair is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Food quality is inconsistent, with reports of salty dishes, cold toppings, and poor portion sizes.
Cleanliness
The restaurant is frequently reported as dirty, with unclean tables and overflowing trash bins.
Service Issues
Customer service is often described as unfriendly or unresponsive, with several complaints about staff behavior and order accuracy.
Portion Sizes
Many customers feel that portion sizes have decreased over time, leading to dissatisfaction with value for money.
Positive Experiences
Despite the negatives, some customers still enjoy the food and appreciate the friendly service from certain staff members.
MF
Michael Ford
Dec 25, 2025
2.0
The very first time I visited this bellisfair mall location the food was very good second time not so good third time not good at all toppings were cold packaged was sloppy to go.young teenage kids working there. I will visit another location. 🤔😒
MM
Molly
Dec 15, 2025
5.0
Always lovely to eat here!! They don't skimp on portions at this location, they read my order back to me, and they are always are kind with requests. this chipotle always satisfies my cravings and leaves me with a full belly and a wide smile.
ZX
Zaak X
Dec 15, 2025
1.0
i work in the mall so i visit most of the food court spots on a regular basis. the 3rd time i receive a mystery burnt object in my food is the last straw, i get things happen but tbh once should be the end of it, it's gross and i recommend avoiding it as the QC is just not there at this location.
JH
J Harris
Dec 9, 2025
4.0
Food is good and the portion size is one of the biggest in town! HUGE burritos. Delicious. But with all that goodness comes long lines and wait times. Worth the wait though.
CM
Caleb Mack
Dec 2, 2025
1.0
Asked for a side of lettuce for my to go order as I did not see an option on the app. The lady at the to go station said she was too busy and could not help me “lettuce was directly in front of her” and to go ask someone else. Also they forgot things on both of my bowls. Paid for double chicken. No way I got double chicken. Have had multiple bad experiences at this location throughout the years. Usually it’s so dirty in the restaurant there’s nowhere to sit hence why I order my food to go now. Luckily there’s a new location in town I’ll be going to for now on.