Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others enjoyed their meals.
Service Issues
Several reviews highlighted poor customer service, including rude staff and long wait times, although some praised friendly and efficient service.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unsanitary conditions, while others found the restaurant clean.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to food quality, feeling that the value did not meet expectations.
Positive Staff Interactions
Despite some negative experiences, several customers praised individual staff members for their helpfulness and friendliness.
SM
Scott Moses
Feb 21, 2026
5.0
Ordered a fish sandwich at the drive-up and it was great. Hot, lettuce and tomato were fresh and bun was great. Fish was great.
DA
Derik Albert
Jan 17, 2026
1.0
Service is fine. Two consecutive times there were major issues with my food. Getting the wrong order is ok, but they took the sandwich back and added to it. It's a kitchen no no for sanitary reasons and I was kinda shocked they did that. Second time I waited for cold food. Hottest thing in that sandwich was the lukewarm meat. I wasn't gonna go in and have them microwave my sandwich, so I went home to do it myself. I'll never be back. Too many kitchen red flags for food 2x the price of every other fast food restaurant.
RB
Ron Bek
Jan 7, 2026
1.0
They told me they were out of roast beef. That’s like Burger King saying they are out of hamburger.
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