Panera Bread

Reviews

• JW

  Jerry Wang

  1 day ago
  2.0
  The food price is higher than other locations and the portion is much smaller. The staff is not helpful and I don't plan to come here in the future. Very disappointed.
• DT

  Digital Teacher

  Mar 22, 2026
  1.0
  Food is getting worse and worse and the portions are getting smaller and smaller. The bakery is a failure. Breakfast sandwiches are big rip off. The coffee is the worst because now they just have a machine for the latte and hot chocolate. There is no flavor just water flavored with coffee. This food chain needs to reconsider its ingredients and portions or the whole menu Maybe it's time to give a chance to small coffee shops.
• CW

  Cary & Kerri White

  Mar 16, 2026
  5.0
  We sat by the little fire place, and we had the Mix and Match specials. Kerri got the Cup of Creamy Tomato Soup and a Chicken Fuji Apple Salad, then I got the 1/2 Toasted Italiano sandwich and also a Chicken Fuji Apple salad.
• CK

  chris ko

  Feb 26, 2026
  5.0
  I want to give a big shout-out to Terri at Panera Bread in Bellevue. She provided outstanding customer service—professional, helpful, and kind! On top of that, Panera bread has been a game changer for me. By controlling my calories—enjoying breakfast and salads for lunch—I’ve lost almost 20 pounds in two months! I feel better than ever and am excited to keep going. Thank you for making a difference!
• JJ

  Jacob Jees

  Feb 23, 2026
  5.0
  Today’s experience truly stood out and deserves a special shoutout. I accidentally placed an order that was not vegetarian. It was completely my mistake. When I went to pick it up, I casually asked if the item was vegetarian, and she kindly let me know it was not. For a moment, I just stood there wondering what to do. What happened next genuinely surprised me. She sensed my hesitation immediately and, without me even asking, offered to replace it with a vegetarian option. I was honestly in shock. I have never experienced such spontaneous kindness and customer care. That level of attentiveness and empathy is rare. Thank you for being truly customer obsessed. The food was delicious, the ambience was outstanding, and the service was exceptional. The only small suggestion I have is clearer labeling of vegetarian and non vegetarian items on the menu to help absent minded folks like me avoid confusion 😊 Highly recommend. This is how customer experience should be done.

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