Papa Johns Pizza

3.8
295 reviews
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Business Details

13600 NE 20th Street, Bellevue, WA
98005, United States
(425) 289-7272
https://locations.papajohns.com/united-states/wa/98005/bellevue/13600-ne-20th-street?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Bellevue, WA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bellevue pizza for any occasion. Call us for pizza delivery in Bellevue or stop by 13600 NE 20th Street for carryout to order the best pizza in Bellevue, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
13600 NE 20th Street, Bellevue, WA
98005, United States

Hours

Reviews

3.8
295 reviews
5 stars
159
4 stars
48
3 stars
24
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members, like Nang, received praise for their friendliness and helpfulness, others, particularly managers, were criticized for rudeness and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints, leading to frustration and dissatisfaction.

Pizza Quality

The quality of the pizza varies significantly; while some customers enjoyed the taste and freshness, others complained about poorly made pizzas and inconsistent ingredient coverage.

Cleanliness and Safety

Concerns were raised about hygiene practices, including staff not wearing gloves and general cleanliness in the store.

Delivery Issues

Numerous reviews highlighted problems with delivery times, including long waits and cold food upon arrival.
  • IY
    I'msolovely You'resolovely
    Dec 25, 2025
    1.0
    Just ordered the pizza from this store in Bellevue. I am full vegetarian and don’t eat meat because of religious beliefs. There was pepperoni in the pizza I told them about it. They said there wasn’t pepperoni. You can check the picture. After that told me bring back the pizza with pepperoni, I live 15 minutes far from the store. Thanks for ruining someone’s Christmas holiday. Manager was so rude on the phone. Hang up directly after I said I can’t come as it’s far.
  • EB
    Explain Bible
    Dec 24, 2025
    1.0
    Zero star
  • AS
    Abe Simpson
    Dec 18, 2025
    1.0
    Avoid this place. They make you wait an extra 5-10 mins even though the order is ready. Noticed that people of color were having to wait longer for some reason.
  • CW
    Chris Watson
    Dec 6, 2025
    1.0
    Bad service from guy working the evening of 12/6
  • SH
    Sayed Reza Hashimi
    Nov 3, 2025
    5.0
    For the First time tried a pizza from papa johns, great customer service, the cheese pizza was really good, the pepper and garlic sauce makes it more delicious.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Bellevue, WA?

Delivery is available from 9:45 AM to 11:00 PM Monday through Thursday and Sunday, and from 9:45 AM to midnight on Friday and Saturday.

Can I order takeout from Papa Johns Pizza in Bellevue?

Yes, takeout is available daily from 9:45 AM to 11:00 PM, and until midnight on Fridays and Saturdays.