McDonald's

3.7
1973 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13841 NE 20th, Bellevue, WA
98005, United States

Hours

Reviews

3.7
1,973 reviews
5 stars
759
4 stars
476
3 stars
351
2 stars
133
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

The restaurant is often noted for its cleanliness and well-maintained environment.

Service Speed

Service speed is inconsistent; some customers report fast service while others experience long wait times.

Food Quality

Food quality varies, with some customers enjoying fresh meals while others report issues with food freshness and taste.
  • AA
    APMD
    Nov 14, 2025
    1.0
    I work nearby so I come here sometimes for lunch or late night when finished with a job. Almost everytime they forget to give me the extra condiments I paid for which is insane. Multiple times I’ve came about 1-1.5 hours before closing and they are already closed. If you aren’t going to stay open to the time you say then just please update times. Upside is the workers are nice but that’s about it.
  • MF
    Mary Fowlds
    Nov 13, 2025
    3.0
    Milkshake was soft, like runny ice cream. Usually it's super thick!! North Bend McDs has the best Choc shakes
  • CS
    Caroline Shen
    Nov 13, 2025
    1.0
    Drive-thru was supposed to close at 12am but it closed at 11pm
  • EP
    Eduardo Perez
    Nov 8, 2025
    5.0
    It is honestly my second time going to this location because the one in crossroads is closer. They did an amazing job attending me, even gave me extra sauce cause I was worried if they didn’t get them all. Everything came in the bag unlike the one in crossroads, they are always forgetting so much of my order. John Michael I think that was his name and the blonde man taking drive throw orders, they did a great job and had amazing welcoming customer service!! Overall great location to go to!
  • MJ
    mahadev ji
    Oct 22, 2025
    5.0
    I stopped by the McDonald’s in Bellevue and was truly impressed. From the moment I walked in, the staff made me feel welcome. They were friendly, professional, and super efficient—even during the lunch rush. My order was fresh, hot, and 100% accurate. The fries were perfectly crispy, the burger was just right, and the service was fast without feeling rushed. The restaurant itself was spotless—clean tables, well-stocked condiments, and tidy restrooms. What really stood out was the atmosphere. The team clearly works well together, and the positive energy shows. It’s great to see a McDonald’s run with this level of care and pride. If you’re in Bellevue and craving something quick, consistent, and satisfying, this is the McDonald’s to go to. Highly recommend!

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's in Bellevue?

McDonald's in Bellevue is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.

During what hours is the drive-thru service available?

The drive-thru at this McDonald's operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends to midnight on Friday and Saturday.