McDonald's

3.6
1364 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 156th Ave NE, Bellevue, WA
98004, United States

Hours

Reviews

3.6
1,364 reviews
5 stars
512
4 stars
314
3 stars
213
2 stars
96
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and dismissive attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and being double charged, leading to dissatisfaction.

Wait Times

Several reviews mentioned long wait times for food, both in the drive-thru and for mobile orders, contributing to a negative experience.

Food Quality

Customers frequently complained about the quality of food, citing cold or poorly prepared items, which diminished their overall satisfaction.

Management Issues

Multiple reviews pointed to ineffective management, with complaints about managers being rude and unresponsive to customer concerns.
  • PH
    Parvez HESARY
    4 days ago
    1.0
    I paid $10 dollars for a burger, they cooked a burger with a plastic 🤣 and the employee was very rude when informed her, instead of apologizing, she was acting such mental illness 🤣
  • PR
    Pamala Richardson
    Nov 17, 2025
    1.0
    The Hispanic lady that works there with the teeth is very rude slamming the slide door in my face I’m getting in contact with the corporate because that was very disgusting had no sympathy for giving me frozen cold burned food then only replaces one of my McChicken’s because I didn’t bring it back. OK that’s a food safety. You can’t even do that in Washington stop serving people cold and burnt food then they wouldn’t have to keep complaining the people that work there are just rude all in all wouldn’t go to this McDonald’s
  • KK
    K.
    Nov 7, 2025
    1.0
    This McDonald’s does not have linked payment set up so I can’t use my McDonald’s app rewards or redeem any Monopoly food deals. Do not come here if you want to use any rewards from your app. Unfortunately this is the second time I’ve come to this one and it is down. Please fix this issue.
  • PE
    Pepe Eng
    Nov 1, 2025
    2.0
    The male manager is very rude. I cannot order the meal by table number at 10:30pm inside the restaurant So I ordered it by drive thru and showed them the order code inside the restaurant. He told me order it use drive thru instead..... As the management, he is really impolite.👎
  • KW
    Kewei Wang
    Oct 25, 2025
    1.0
    I placed and paid for order #1663 through the McDonald’s app, but due to a system error, it asked me to speak with staff to pick up my order. A woman named Maria (wearing glasses) was completely unhelpful and seemed unaware of how to handle app orders. She was rude, dismissive, and clearly unwilling to assist. When I asked to speak to her manager, she laughed, said it was useless, and turned to chat and joke with her coworkers in Spanish. Another woman then came over, claiming to be the manager, but she was equally arrogant and made no effort to solve the issue or train her employee. In the end, I paid for my food but received nothing. This was the worst McDonald’s experience I’ve ever had, and both the staff’s behavior and lack of basic training were unacceptable.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Bellevue?

McDonald's in Bellevue is open daily from 7:00 AM to 10:00 PM, except on Sunday when it opens at 6:00 AM and closes at 11:00 PM.

What are the drive-through hours for McDonald's at this location?

The drive-through is open from 6:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.