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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and dismissive attitudes.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and being double charged, leading to dissatisfaction.
Wait Times
Several reviews mentioned long wait times for food, both in the drive-thru and for mobile orders, contributing to a negative experience.
Food Quality
Customers frequently complained about the quality of food, citing cold or poorly prepared items, which diminished their overall satisfaction.
Management Issues
Multiple reviews pointed to ineffective management, with complaints about managers being rude and unresponsive to customer concerns.
PH
Parvez HESARY
4 days ago
1.0
I paid $10 dollars for a burger, they cooked a burger with a plastic 🤣 and the employee was very rude when informed her, instead of apologizing, she was acting such mental illness 🤣
PR
Pamala Richardson
Nov 17, 2025
1.0
The Hispanic lady that works there with the teeth is very rude slamming the slide door in my face I’m getting in contact with the corporate because that was very disgusting had no sympathy for giving me frozen cold burned food then only replaces one of my McChicken’s because I didn’t bring it back. OK that’s a food safety. You can’t even do that in Washington stop serving people cold and burnt food then they wouldn’t have to keep complaining the people that work there are just rude all in all wouldn’t go to this McDonald’s
KK
K.
Nov 7, 2025
1.0
This McDonald’s does not have linked payment set up so I can’t use my McDonald’s app rewards or redeem any Monopoly food deals.
Do not come here if you want to use any rewards from your app. Unfortunately this is the second time I’ve come to this one and it is down. Please fix this issue.
PE
Pepe Eng
Nov 1, 2025
2.0
The male manager is very rude. I cannot order the meal by table number at 10:30pm inside the restaurant
So I ordered it by drive thru and showed them the order code inside the restaurant. He told me order it use drive thru instead..... As the management, he is really impolite.👎
KW
Kewei Wang
Oct 25, 2025
1.0
I placed and paid for order #1663 through the McDonald’s app, but due to a system error, it asked me to speak with staff to pick up my order.
A woman named Maria (wearing glasses) was completely unhelpful and seemed unaware of how to handle app orders. She was rude, dismissive, and clearly unwilling to assist. When I asked to speak to her manager, she laughed, said it was useless, and turned to chat and joke with her coworkers in Spanish.
Another woman then came over, claiming to be the manager, but she was equally arrogant and made no effort to solve the issue or train her employee. In the end, I paid for my food but received nothing.
This was the worst McDonald’s experience I’ve ever had, and both the staff’s behavior and lack of basic training were unacceptable.
What payment methods are accepted at McDonald's Bellevue?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
Where can I find the McDonald's menu online?
You can view the full McDonald's menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there apps available to order McDonald's on mobile devices?
Yes, McDonald's has apps available for iOS and Android devices which you can use to place orders.
What nearby restaurants can I visit after dining at McDonald's Bellevue?
Nearby dining options include Dough Zone for dumplings, Baskin-Robbins for ice cream, Pizza Hut for pizza, and Gui Kitchen for Chinese and Taiwanese cuisine.
Are there nearby stores where I can shop after visiting McDonald's?
Yes, places like Bridal Palace Bellevue, Plato's Closet, Metro by T-Mobile, and Big Bazaar Bellevue are close by for clothing, electronics, and groceries.
Is there a nearby transit or entertainment option near McDonald's Bellevue?
For entertainment, Mugshots Burger N' Brew is a nearby pool hall and bar. While there's no specific transit station listed, these spots are accessible in the local area.