Service Quality
Numerous customers reported rude and dismissive staff, with many experiences highlighting poor customer service and lack of urgency.
Order Accuracy
Multiple reviews indicated issues with incorrect orders, including missing items and wrong sandwich types, leading to customer frustration.
Speed of Service
While some customers praised the speed of service, many others experienced long wait times and delays, contradicting the brand's promise of 'freaky fast' delivery.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the sandwiches while others complained about unsanitary conditions and poorly prepared items.
Management Response
There were instances of positive feedback regarding management, particularly about a manager who handled issues well, but overall, management was criticized for poor customer service.