Jimmy John's

3.1
219 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1032 106th Ave NE, Bellevue, WA
98004, United States

Hours

Reviews

3.1
219 reviews
5 stars
73
4 stars
40
3 stars
22
2 stars
11
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and dismissive staff, with many experiences highlighting poor customer service and lack of urgency.

Order Accuracy

Multiple reviews indicated issues with incorrect orders, including missing items and wrong sandwich types, leading to customer frustration.

Speed of Service

While some customers praised the speed of service, many others experienced long wait times and delays, contradicting the brand's promise of 'freaky fast' delivery.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the sandwiches while others complained about unsanitary conditions and poorly prepared items.

Management Response

There were instances of positive feedback regarding management, particularly about a manager who handled issues well, but overall, management was criticized for poor customer service.
  • SH
    Sydney H
    Jan 1, 2026
    1.0
    This is the first time I’ve ordered Jimmy John’s in years and I am incredibly disappointed with what we received. We ordered two sandwiches, the regular tuna and Turkey. Pictured is the tuna sandwich… literally the slightest amount of tuna, it mostly lettuce and just bread. Staff should be ashamed they thought this was acceptable to give out. I will never order from Jimmy John’s again. You can’t even call this a sandwich, and for $10?? What a waste. Edit: To the Owner: I did submit my feedback, and this was what was received. Submitting feedback through the link does nothing.
  • MM
    Matt McCarthy
    Dec 7, 2025
    2.0
    2 stars for very kind service and because the fountain soda wasn't flat. Zero starts for the food. Scrawny and flavorless portions. Probably the last time I'll ever eat in a Jimmy John's, as I assume this franchise is simply following corporate directions.
  • W8
    Whitney 888
    Nov 29, 2025
    5.0
    This jimmy johns I will be back anytime I want it!! The manager KEV was EXCEPTIONALLY warm and welcoming as well as many of the other staff!! They also have a groovy playlist to make someone want to enjoy their food inside! This is right in the middle of corporate execs and daddy’s money kind of neighbors that’s not always pleasant to even walk by but they made up for the snooty area that this location is in. THANK YOU🥳😍💛
  • VM
    Viju McAllister
    Oct 3, 2025
    5.0
    Love our Jimmy John’s, it’s freaky fast!
  • VA
    Vikalp Aggarwal
    Sep 28, 2025
    1.0
    Rude person at reception, cold wraps are really really cold, so is the person at desk.