Jimmy John's

3.5
245 reviews

About

Sandwich Restaurant

Location

Jimmy John's
15253 Bel Red Rd, Bellevue, WA
98007, United States

Hours

Reviews

3.5
245 reviews
5 stars
97
4 stars
54
3 stars
19
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Behavior

Several reviews highlighted unprofessional and rude staff interactions, impacting the overall customer experience.

Food Quality

While many customers enjoyed the food, there were complaints about incorrect orders and unsanitary practices.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues within the store, affecting customer comfort.

Delivery Problems

Customers experienced significant delays and issues with delivery, often waiting much longer than expected.
  • BM
    Byron Montiel
    1 day ago
    5.0
    Let's not be hypocritical, dont just use public opinions to leave bad reviews. Let's also put the good ones, those that nobody mentions, let's learn to put good references too. Very clean restaurant, delicious sandwich, delivered in 5 minutes, clarified that I arrived at lunchtime, the guys were very busy and yet the delivery time was excellent.
  • JL
    Jong Lee
    Jan 2, 2026
    4.0
    Reliable for online orders including delivery. The building location can make getting into the parking lot awkward.
  • IO
    Ioan Oltean
    Dec 11, 2025
    1.0
    This is easily the worst JJ sandwich shop I’ve ever been to. The staff is semiprofessional and in complete ignorance of customers. I ordered online many times, and 30 minutes or so later when I arrive at the store the order is still not ready despite little or no customers around. I usually have to wait another 5-10 minutes in the store while the two staff are doing something else. I will stop coming to this location.
  • AT
    Angie Turcios
    Dec 6, 2025
    5.0
    Although there was only one worker and there was a few orders ahead, this worker took his time and assisted me. I know it’s not easy to work by yourself so I truly appreciate his efficiency.
  • KK
    KTNGO
    Nov 27, 2025
    5.0
    Service is quick and food and veggies in the sandwiches are fresh. Decent value for the money as well. What's not to like. Love the deals in the app!