Chipotle Crossroads II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Portion Sizes
Many customers complained about significantly reduced portion sizes compared to other locations, often feeling shortchanged.
Cleanliness
Several reviews mentioned that the restaurant was often dirty, with messy tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, many reported issues with food quality, including stale ingredients and incorrect orders.
SL
Sai Later
Dec 15, 2025
1.0
Horrible
EP
Eduardo Perez
Nov 26, 2025
1.0
Hoy 26 de noviembre no es posible que solo tengan dos personas en la línea atendiendo a los costumer cuando siempre chipotle se preocupa por eso así q cada ves este local tiene el mismo problema y aún no e llegado a la línea para ver la comida
AL
alex lund
Nov 26, 2025
5.0
I've partnered with this location in Bellevue crossroads for a few years for catering. Each time it has been an easy and worthwhile experience. Thank you!
TE
Thailand Expat
Nov 21, 2025
1.0
This is the worst Chipotle in the USA. Staff are rude, manager is unhelpful. Place is always filthy and portions are miserable
AL
Ashlie logan
Nov 18, 2025
4.0
Very pleased with my experience at this restaurant recently!
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Crossroads II?
Chipotle Mexican Grill Crossroads II is located at 1328 156th Ave NE, Bellevue, WA 98007, inside the Crossroads Shopping Center.
What are the opening hours for Chipotle Mexican Grill Crossroads II?
Chipotle Crossroads II is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Crossroads II offer online ordering and delivery services?
Yes, Chipotle Crossroads II offers online orders, in-store pickup, and delivery services.
How can I contact Chipotle Mexican Grill Crossroads II for inquiries?
You can contact Chipotle Crossroads II by phone at +1 425-214-0011 or via email at wa.1364.crossroads2@chipotle.com.
Where can I find the menu and place orders online for this Chipotle location?
You can view the menu and place orders online at https://order.chipotle.com/ or visit their website at https://www.chipotle.com.
What type of food does Chipotle Mexican Grill offer at this location?
Chipotle Crossroads II offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Crossroads II welcoming to LGBTQ customers?
Yes, Chipotle Crossroads II is welcoming to LGBTQ customers.
Are there any nearby places to enjoy a coffee or smoothies before or after visiting Chipotle Crossroads II?
Yes, Starbucks, a coffee shop and smoothie juice bar, is nearby and a great place to visit before or after enjoying a meal at Chipotle.
Where can I find other dining options near Chipotle at Crossroads Shopping Center?
Nearby dining options include Vivi Bubble Tea, Sushi Me (a Japanese restaurant), Dough Zone Dumpling Ho (Chinese restaurant), Ruchi Indian Restaurant, Taqueria Guaymas (Mexican restaurant), and Baskin-Robbins for ice cream and frozen yogurt.
Are there banking services near Chipotle Crossroads II for convenience?
Yes, several banks are nearby including 1st Security Bank, Chase Bank, KeyBank, and U.S. Bank, offering easy access to financial services before or after your visit.