Chipotle Crossroads II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and dismissive behavior from staff, with several instances of poor communication and lack of attentiveness.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, with customers feeling shortchanged compared to other locations.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, many complained about dry or poorly prepared ingredients.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and operational decisions impacting customer experience.
Cleanliness
Customers noted that the restaurant was often messy, with dirty tables and a lack of attention to cleanliness.
TE
Thailand Expat
3 days ago
1.0
This is the worst Chipotle in the USA. Staff are rude, manager is unhelpful. Place is always filthy and portions are miserable
AL
Ashlie logan
6 days ago
4.0
Very pleased with my experience at this restaurant recently!
PD
Prabhakar D
Nov 13, 2025
5.0
Fresh Mexican food
JG
Jorge Garcia
Nov 10, 2025
1.0
Terrible service the person who attended me is a poorly educated person I don't know why they give work to people like that
YZ
YING ZHANG
Oct 25, 2025
1.0
Zero star. The front two service women are terrible, looks like we own them millions of dollars. No smile, no answer, no words, just dead person. The food quality also is not good as Bellevue Downtown’s . We won’t come back.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Crossroads II?
Chipotle Mexican Grill Crossroads II is located at 1328 156th Ave NE, Bellevue, WA 98007, inside the Crossroads Shopping Center.
What are the opening hours for Chipotle Mexican Grill Crossroads II?
Chipotle Crossroads II is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Crossroads II offer online ordering and delivery services?
Yes, Chipotle Crossroads II offers online orders, in-store pickup, and delivery services.
How can I contact Chipotle Mexican Grill Crossroads II for inquiries?
You can contact Chipotle Crossroads II by phone at +1 425-214-0011 or via email at wa.1364.crossroads2@chipotle.com.
Where can I find the menu and place orders online for this Chipotle location?
You can view the menu and place orders online at https://order.chipotle.com/ or visit their website at https://www.chipotle.com.
What type of food does Chipotle Mexican Grill offer at this location?
Chipotle Crossroads II offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Crossroads II welcoming to LGBTQ customers?
Yes, Chipotle Crossroads II is welcoming to LGBTQ customers.
Are there any nearby places to enjoy a coffee or smoothies before or after visiting Chipotle Crossroads II?
Yes, Starbucks, a coffee shop and smoothie juice bar, is nearby and a great place to visit before or after enjoying a meal at Chipotle.
Where can I find other dining options near Chipotle at Crossroads Shopping Center?
Nearby dining options include Vivi Bubble Tea, Sushi Me (a Japanese restaurant), Dough Zone Dumpling Ho (Chinese restaurant), Ruchi Indian Restaurant, Taqueria Guaymas (Mexican restaurant), and Baskin-Robbins for ice cream and frozen yogurt.
Are there banking services near Chipotle Crossroads II for convenience?
Yes, several banks are nearby including 1st Security Bank, Chase Bank, KeyBank, and U.S. Bank, offering easy access to financial services before or after your visit.