Chipotle Factoria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, often feeling shortchanged even when requesting extra ingredients.
Service Quality
Numerous reviews highlighted poor service, including rude staff interactions and long wait times, particularly during busy hours.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others noted stale or poorly prepared items.
Cleanliness
While some customers found the restaurant clean, others reported dirty tables and unsanitary conditions.
Pricing Concerns
Several reviews mentioned high prices relative to the portion sizes and quality of food, leading to dissatisfaction.
AA
Ali Al
4 days ago
4.0
Good food, great macros but weird location.
MG
m griffey
5 days ago
5.0
It’s yummy and good 🗿🗿🗿🗿🗿🗿🗿🕴️
AL
Alex López
Nov 5, 2025
5.0
Delicious food and excellent service!
LS
Leo Sato
Nov 2, 2025
1.0
Saw one of the workers put less than half a scoop of chicken when I ordered double chicken also with rice too. Really bad portions
MJ
M. J.
Oct 30, 2025
1.0
$12-$13 for bare minimum food without drinks or sides or tips is ridiculously high price for the food that's stale and unhealthy on nutrition and total calories intake. There's no way I could have this food. It's a luxury meal.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Factoria serve?
Chipotle Factoria offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill Factoria?
Chipotle Factoria is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Factoria offer delivery and pickup services?
Yes, Chipotle Factoria provides in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Factoria online?
You can order online at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill Factoria located?
It is located at 4000 Factoria Blvd SE, Bellevue, WA 98006, United States.
Does Chipotle Factoria have a loyalty program?
Yes, you can sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is Chipotle Factoria LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers and fosters an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Factoria?
You might visit Jitters Coffee for a coffee break, or the Flamenco Haven dance school if interested in dance classes after your meal.
Are there any nearby automotive services near Chipotle Factoria?
Yes, Midas offers automotive repair and tire services close to Chipotle, and O'Reilly Auto Parts provides automotive parts and accessories.
Where can I find nearby banking services when visiting Chipotle Factoria?
You can find Wells Fargo ATM, Chase bank, and U.S. Bank nearby for your banking needs.