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Brand Certified

Chipotle Mexican Grill

3.6
(1174 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4000 Factoria Blvd SE, Bellevue, WA
98006, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.6
1,174 reviews
5 stars
446
4 stars
304
3 stars
126
2 stars
90
1 star
208
  • WW
    Will
    Apr 4, 2026
    1.0
    Not returning to this location. Every time I came back they messed up my burrito and made the wrappers all messy with the sauce.
  • CC
    chaitanya chowdary
    Apr 2, 2026
    1.0
    I had a really frustrating experience today. We ordered two bowls, and the staff barely paid attention they just kept rice and beans and sent it to the billing area. Communication was a big issue, she is not able to English and behaving like as if she is giving them for free. Customer service like this is honestly disappointing. I expect at least basic attention and definitely not the experience I was hoping for. ALL FRONT STAFF NO ONE IS INTERESTED TO PAY ATTENTION
  • WG
    Will G
    Apr 2, 2026
    1.0
    Been coming to this chipotle for years now and the service has just gone down hill so much lately. They've hired this crew and they don't understand the meaning of "give me some extra...." and it's the most basic things ever, like sour cream and cheese. I have had to literally ask four times in a row for this Mexican lady to give me some more, as if it's coming out of her paycheck. I've filled out surveys and complained but nothing has changed.
  • SC
    Steven Corridori
    Mar 31, 2026
    5.0
    This was the most well run Chipotle I have been to. The people were great. The process is the process, that's fine. But the people here are just fantastic.
  • SS
    S
    Mar 23, 2026
    1.0
    Horrible service. The staff at the front were charging extra for salsa, even though my meal came with chips, and their attitude came off very aggressive. I’ve never been to a Chipotle where they try to charge extra for a side of salsa or make it such a big deal.

Brand Certified Facts from Chipotle Mexican Grill

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Certified April 05, 2026Yext Knowledge Graph
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