Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported long wait times at both the drive-thru and counter service, with many expressing frustration over slow service.
Food Quality
While some customers praised the food, particularly the fries and certain menu items, others complained about cold, poorly prepared, or stale food.
Customer Service
Feedback on staff interactions was mixed; some customers noted friendly service, while others reported rudeness and poor handling of orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers noting dirty tables and unkempt facilities.
Order Accuracy
Many customers experienced issues with incomplete or incorrect orders, leading to dissatisfaction with the overall service.
SS
Steve “Swiss”
5 days ago
5.0
Used my mobile app and it's always smooth that way.
EE
Ed
Nov 16, 2025
1.0
Slowest McDonalds I have ever been too. Have been here 3 or 4 times and it’s always the same. The management at this place needs to pull their heads out.
JA
Joseph Alaniz
Nov 14, 2025
1.0
Had my order wrong had to wait again need to pay attention when you order
FV
Freddy Villarreal
Nov 9, 2025
1.0
I ordered some mcchickens and when I received them they were all unwrapped with food falling out there lobby is really dirty and they need to be trained on how to clean
KM
Ken M.
Nov 3, 2025
4.0
Hmm. Counter service inside, is lacking. You are almost ignored. They are concentrating on drive through.
Food is good.