Dairy Queen Grill & Chill

3.7
595 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
21 NE State Route 300, Belfair, WA
98528-8611, United States

Hours

Reviews

3.7
595 reviews
5 stars
237
4 stars
143
3 stars
85
2 stars
40
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, missing components, and unsatisfactory preparation.

Positive Staff Interactions

Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness.

Cleanliness Concerns

There were complaints about cleanliness, particularly in the bathrooms and food preparation areas.

Product Availability

Customers expressed frustration over the unavailability of certain menu items, such as chocolate ice cream and gravy.
  • NK
    No one you know
    Dec 30, 2025
    1.0
    Found a dark, short and curly hair hanging out in my burger container after I made the drive home. Trashed the entire bag of food.
  • NS
    Nikole Starks
    Dec 28, 2025
    5.0
    Went in for a birthday cake at 8pm and the case was empty. Disappointed, the employees noticed and snapped to the rescue to create a custom cake on the spot for us.
  • RS
    Ruth Stewart
    Nov 30, 2025
    1.0
    We went through the drive thru to purchase the special Peanut Parfait, buy one get the 2nd for $.99 , on our DQ app. When we got to the window, we tried to pay with a DQ gift card. The cashier would not accept it saying we can’t do 2 discounts on the same order. Since when is a gift card a discount? We ended up paying with a credit card. We left and started eat them on our way home. We must have been given the last of the peanuts because there was so much salt with the peanuts they were hard to eat. We would have turned around but we were so tired from being at a car dealership all day.
  • KS
    Karen Steelmon
    Oct 21, 2025
    1.0
    I'd give negative reviews but that motel being an option, one star will have to suffice. The hours displayed indicate this location closes at 10:30 PM. Yet every time I come here at 9 PM, the well lit drive through tells me this location is closed. Nor can I ever get chocolate ice cream here, always being told "this location does not serve that option". No problem. Tacoma Bell and McDonalds are just down the street. I won't try again.
  • JS
    Jennifer stevens
    Oct 1, 2025
    2.0
    We ordered delivery from this DQ tonight and are extremely disappointed and upset with the service. Although the food was as expected, but we didn't receive our drinks with the order or alerted to the food being delivered. I tried calling the store 5+ times but no one ever answered. The app also does not allow for communication for messed up orders. I want to be refunded for the absent drinks. LEARN TO ANSWER YOUR PHONE!

Frequently Asked Questions About Dairy Queen Grill & Chill

What is the main specialty of Dairy Queen Grill & Chill in Belfair?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, Blizzard® Treats, Grillburger®, shakes, malts, and signature DQ Cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 9:00 PM Monday to Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday. It may have different hours or be closed on certain holidays.