Multiple customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Several reviews mentioned issues with food quality, such as cold items, missing components, and unsatisfactory preparation.
Positive Staff Interactions
Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness.
Cleanliness Concerns
There were complaints about cleanliness, particularly in the bathrooms and food preparation areas.
Product Availability
Customers expressed frustration over the unavailability of certain menu items, such as chocolate ice cream and gravy.
NK
No one you know
Dec 30, 2025
1.0
Found a dark, short and curly hair hanging out in my burger container after I made the drive home. Trashed the entire bag of food.
NS
Nikole Starks
Dec 28, 2025
5.0
Went in for a birthday cake at 8pm and the case was empty. Disappointed, the employees noticed and snapped to the rescue to create a custom cake on the spot for us.
RS
Ruth Stewart
Nov 30, 2025
1.0
We went through the drive thru to purchase the special Peanut Parfait, buy one get the 2nd for $.99 , on our DQ app.
When we got to the window, we tried to pay with a DQ gift card. The cashier would not accept it saying we can’t do 2 discounts on the same order. Since when is a gift card a discount?
We ended up paying with a credit card. We left and started eat them on our way home. We must have been given the last of the peanuts because there was so much salt with the peanuts they were hard to eat. We would have turned around but we were so tired from being at a car dealership all day.
KS
Karen Steelmon
Oct 21, 2025
1.0
I'd give negative reviews but that motel being an option, one star will have to suffice. The hours displayed indicate this location closes at 10:30 PM. Yet every time I come here at 9 PM, the well lit drive through tells me this location is closed. Nor can I ever get chocolate ice cream here, always being told "this location does not serve that option". No problem. Tacoma Bell and McDonalds are just down the street. I won't try again.
JS
Jennifer stevens
Oct 1, 2025
2.0
We ordered delivery from this DQ tonight and are extremely disappointed and upset with the service. Although the food was as expected, but we didn't receive our drinks with the order or alerted to the food being delivered. I tried calling the store 5+ times but no one ever answered. The app also does not allow for communication for messed up orders. I want to be refunded for the absent drinks. LEARN TO ANSWER YOUR PHONE!
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the main specialty of Dairy Queen Grill & Chill in Belfair?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, Blizzard® Treats, Grillburger®, shakes, malts, and signature DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:00 PM Monday to Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday. It may have different hours or be closed on certain holidays.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient food pickup.
Does Dairy Queen Grill & Chill in Belfair offer WiFi and family-friendly amenities?
Yes, the location provides free WiFi and is family-friendly, featuring booster seats, high chairs, and outdoor seating.
Can I order online or use an app to get deals at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have facilities accessible for customers with disabilities?
Yes, the restaurant is wheelchair accessible and has restroom facilities to accommodate customers' needs.
What is the contact phone number for Dairy Queen Grill & Chill?
You can reach Dairy Queen Grill & Chill at +1 360-552-2222 for inquiries or orders.
How can I find Dairy Queen Grill & Chill if I am visiting Jarrell Cove Beach?
Dairy Queen Grill & Chill is located nearby at 21 NE State Route 300, making it a convenient stop for a meal or ice cream treat after visiting Jarrell Cove Beach.
Are there any pet services near Dairy Queen Grill & Chill where I can take care of my pet while I dine?
Yes, Glitterbug’s Paw Spa and Pet Town are nearby pet grooming and pet service shops, allowing you to attend to your pet's needs conveniently close to Dairy Queen Grill & Chill.
What other dining options are available near Dairy Queen Grill & Chill in Belfair?
Nearby restaurants include Los Agaves Mexican Restaurant, Westside Pizza, and Casper's Pizza, which offer a variety of cuisines if you're looking for other dining experiences in the area.