McDonald's

3.3
804 reviews
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Business Details

501 High School Rd NE, Bainbridge Island, WA
98110, United States
(206) 842-1290
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 High School Rd NE, Bainbridge Island, WA
98110, United States

Hours

Reviews

3.3
804 reviews
5 stars
244
4 stars
166
3 stars
140
2 stars
80
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders, especially during busy hours.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted rude behavior and poor customer service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Food Quality

Customers expressed dissatisfaction with food quality, including overcooked items and incorrect preparation.
  • RB
    Riri B.
    Dec 24, 2025
    4.0
    As with most other McDonald’s restaurants, it was an okay experience. The bathrooms were clean and ordering was easy. Additionally, the dining area wasn’t busy, so it was ideal to sit as we waited for our order.
  • ML
    Mike Loring
    Dec 20, 2025
    4.0
    It was exactly as I expected it to be, even though it was lunchtime I still was out of there fairly quick.
  • JJ
    John Jennings
    Dec 17, 2025
    5.0
    Comfortable stop before or after the ferry ride. Friendly and helpful staff. Clean and well stocked!
  • RT
    Randinio Tabafunda
    Dec 12, 2025
    4.0
    Fast friendly, if you're ordering for McDonald's you can agree that it's bound to be delicious. As far as my experience with this McDonald's I've never had any issues.
  • TH
    Tara Hager
    Dec 11, 2025
    1.0
    While I was waiting on my mobile order the cashier came up to the customer, not asking him how he was doing or hi amd just took his order. He came up to me ask me if I had a grinch meal instead of asking me if I had a mobile order and I said yes because that what I order on my mobile. He brought out two grinch meals but it was not for me. I finally ask him about my order and told him mine was a mobile. That is when he told me the mobile was down. I pretty much wasted my lunch time waiting. If he had ask me if I had a mobile order I would have not have wasted my lunch and I would have known it was down. He could have offered something like a snack or a coupon for wasting my time and lunch.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available?

The drive-thru at this McDonald's operates every day from 6:00 AM to 11:00 PM.