Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
798 reviews
5 stars
242
4 stars
164
3 stars
139
2 stars
79
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times for orders, especially during peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude behavior and a lack of professionalism from certain employees.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about staff hygiene.
Food Quality
Customers expressed disappointment with food quality, citing issues like cold or poorly prepared items, and inconsistent taste compared to other locations.
- RWRussell Warfield1 day ago1.0Served McFlurry half-full, received zero sauces for nuggets, told to pull into spot in the parking lot to wait for food—guy would come out every time with an order and go through every person waiting asking their order because they did not have a system for overflow. I’d be embarrassed if I owned or ran this McDonald’s. Will not go to this particular one again.
- KGKeegan Garton-SnowNov 5, 20252.0Order one cheeseburger. Nothing fancy. Made me pull into the drive thru parking. For one cheeseburger. And this happens everytime. Something needs to change. I understand it happening sometimes but this is rediculous
- VWVienna WongOct 27, 20251.0Received a breakfast sandwich on a bagel instead of a biscuit. Didn't find out until I got to work. They seemed short staffed and overwhelmed Edit: corporate gave me a corporate reply with the link. Didn't address anything
- JWJoshua WilderOct 7, 20251.0Don’t like being judged about my values before my meal. Bad customer service here
- LFLiam FieldingOct 4, 20251.0Horrible service manager was rude, we waited for an hour and they completly forgot about our order, they locked the lobby so you couldn't get a refund, when we got our food all our Fry's where converted to smalls and all the food was sloppy, dont go to this McDonald's.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available?
The drive-thru at this McDonald's operates every day from 6:00 AM to 11:00 PM.
During what hours can I order delivery?
Delivery is available daily from 6:30 AM to 10:30 PM at this McDonald's.
What delivery options are offered at this McDonald's?
This McDonald's offers McDelivery and curbside pickup services for delivery and order pickup.
Can I place my order using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android from the Apple App Store or Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location offers a drive-thru service for your convenience.
What nearby banks can I visit when coming to McDonald's at 501 High School Rd NE?
Nearby banks include KeyBank, Bank of America Financial Center, Kitsap Bank, Wells Fargo Bank, and Washington Federal, making it convenient to combine errands with your visit to McDonald's.
Are there nearby places for coffee if I want a variety beyond McDonald's offerings?
Yes, Starbucks is nearby if you're looking for additional coffee options during your visit to McDonald's.
What transportation options are close to this McDonald's on Bainbridge Island?
The Bainbridge Island Ferry is nearby, providing a convenient travel option for visitors to this McDonald's location.