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Wendy's

3.8
(816 reviews)

Business Details

(253) 333-9832

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
902 Outlet Collection Way, Auburn, WA
98002, United States

Hours

Reviews

3.8
816 reviews
5 stars
331
4 stars
216
3 stars
127
2 stars
47
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback highlighted a mix of friendly and rude service, with several customers experiencing dismissive attitudes from staff.

Food Quality

There were numerous complaints about food being served cold or not meeting expectations, alongside some positive remarks about freshness.

Wait Times

Customers frequently noted long wait times in both drive-thru and in-store, often exacerbated by understaffing.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and dining areas.
  • LB
    Linda Baker
    Feb 25, 2026
    1.0
    This Wendy’s is bad why don’t they a —- star button this store food is very bad only thing the was good was the frosty For what I spent there never again so disappointed back in the day Wendy’s was a great place to get a fast burger not any more it was cold fry’s was old they did not make my order I was in drive Thur and out to fast to say they made it when I order it I say Bs place id disgusting I give ——-minus 5 stars Don’t waste your hard money on crap
  • TR
    The Pilot's Review
    Feb 23, 2026
    1.0
    Extremely overpriced, trouble communicating with staff. Around 12 bucks for a single cheese burger and fries. Some challenges communicating with staff. A fairly heavy language barrier. The Wendy's is built into a building with a gas station.
  • IL
    Inaa Laupola
    Feb 20, 2026
    3.0
    - it's was a great little stop by after I did my taxes. There was a Hispanic woman taking my order; she got kinda frustrated because she didn't understand me; I should've been he kne to get upset but I didn't. I let her take her time and constantly repeated my order almost 15 times. Eventually she got it, && the staff made it quickly ad well. They should work together as a team, && not leave the person that needs help alone. I saw she tried to ask the manager for help, but that woman just walked away and I think that's why the woman taking my order was frustrated. Overall, I'll go bake to Wendy's restaurants, just not that one.
  • MV
    Max V
    Feb 18, 2026
    4.0
    The lady at the counter who took our order around 3:10, named Sarbjot, was the nicest lady ever. Quick, clean, and amazing extremely sweet. The wait was a little long, but I understand we weren’t the only people there, so all things considered, it was perfect.
  • A
    이우선
    Feb 16, 2026
    3.0
    솔직히 맛있는진 모르겠습니다 다른 버거를 도전해봐야 평가를 내리겟지만 한국의 버거킹보다는 맛이 없었네여 더블 미디움으로 먹었는데 배는 부르지만 패티의 퀄리티가 좋지 않았습니다 음료는 자동 기계로 리필이 가능하여 좋았습니다

Frequently Asked Questions About Wendy's

Is the Wendy's at 902 Outlet Collection Way in Auburn, WA open?

Yes, this Wendy's location at 902 Outlet Collection Way, Auburn, WA is open.

What are the operating hours for the Wendy's drive-through?

The drive-through at Wendy's is open daily from 8:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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