Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several customers experiencing dismissive attitudes from staff.
Food Quality
There were numerous complaints about food being served cold or not meeting expectations, alongside some positive remarks about freshness.
Wait Times
Customers frequently noted long wait times in both drive-thru and in-store, often exacerbated by understaffing.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and dining areas.
LB
Linda Baker
Feb 25, 2026
1.0
This Wendy’s is bad why don’t they a
—- star button this store food is very bad only thing the was good was the frosty
For what I spent there never again so disappointed back in the day Wendy’s was a great place to get a fast burger not any more it was cold fry’s was old they did not make my order I was in drive Thur and out to fast to say they made it when I order it
I say Bs place id disgusting
I give ——-minus 5 stars
Don’t waste your hard money on crap
TR
The Pilot's Review
Feb 23, 2026
1.0
Extremely overpriced, trouble communicating with staff.
Around 12 bucks for a single cheese burger and fries.
Some challenges communicating with staff. A fairly heavy language barrier.
The Wendy's is built into a building with a gas station.
IL
Inaa Laupola
Feb 20, 2026
3.0
- it's was a great little stop by after I did my taxes. There was a Hispanic woman taking my order; she got kinda frustrated because she didn't understand me; I should've been he kne to get upset but I didn't. I let her take her time and constantly repeated my order almost 15 times. Eventually she got it, && the staff made it quickly ad well.
They should work together as a team, && not leave the person that needs help alone. I saw she tried to ask the manager for help, but that woman just walked away and I think that's why the woman taking my order was frustrated.
Overall, I'll go bake to Wendy's restaurants, just not that one.
MV
Max V
Feb 18, 2026
4.0
The lady at the counter who took our order around 3:10, named Sarbjot, was the nicest lady ever. Quick, clean, and amazing extremely sweet. The wait was a little long, but I understand we weren’t the only people there, so all things considered, it was perfect.
A
이우선
Feb 16, 2026
3.0
솔직히 맛있는진 모르겠습니다 다른 버거를 도전해봐야 평가를 내리겟지만 한국의 버거킹보다는 맛이 없었네여 더블 미디움으로 먹었는데 배는 부르지만 패티의 퀄리티가 좋지 않았습니다 음료는 자동 기계로 리필이 가능하여 좋았습니다
Is the Wendy's at 902 Outlet Collection Way in Auburn, WA open?
Yes, this Wendy's location at 902 Outlet Collection Way, Auburn, WA is open.
What are the operating hours for the Wendy's drive-through?
The drive-through at Wendy's is open daily from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 902 Outlet Collection Way serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
Delivery availability can be checked via the Wendy's app or by entering your address at https://order.wendys.com.
How can I contact Wendy's at this location for questions or feedback?
You can call Wendy's directly at (253) 333-9832, reach Customer Care at 888-624-8140, or submit feedback via their Contact page or Customer Satisfaction Survey online.
What payment options does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from Wendy's?
Yes, you can order through the Wendy's mobile app available on the App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What nearby places can customers visit before or after dining at Wendy's?
Nearby points of interest include Jacksons Food Stores for convenience shopping, Discount Tire for automotive needs, and Foundation Chiropractic for health services, making it convenient to combine visits.
Are there other dining options near Wendy's at 902 Outlet Collection Way?
Yes, nearby dining options include Midori Teriyaki Wok, Jersey Mike's Subs, Haru Haru Sushi & Teriyaki, Red Robin Gourmet Burgers, Panda Express, Qdoba, and Panera Bread for a variety of cuisines.
How can nearby transportation or services help customers find or visit Wendy's?
Customers can find convenience with nearby Shell gas station and Xfinity mobile phone store, facilitating stops before or after dining at Wendy's, enhancing the overall visit experience.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: